Paisley Collins
Las Vegas,NV
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, patients, and team members to further organizational goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
MGM Resorts International - CORP
Las Vegas, NV
10.2023 - 04.2024
- OnBase System Admin
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Executive Assistant
MGM Resorts International - CORP
Las Vegas, NV
11.2022 - 10.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
Executive Assistant
Truepill
Hayward, CA (Remote)
06.2022 - 08.2022
- Organized and coordinated calendars for 4 Executive Team Members
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Executive Development Coordinator
Truepill
Hayward, CA (Remote)
04.2022 - 06.2022
- Partnered with executive teams to align project goals with business strategy and define project milestones.
- Defined and integrated roles, responsibilities and processes for executive team members
- Coordinated Executive Retreats for employee development, wellness and DEI efforts
Recruiting Coordinator
Truepill
Hayward, CA (Remote)
03.2022 - 04.2022
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated incoming job requisitions and applications.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Site Manager
HealthPoint
Auburn , Washington
09.2018 - 03.2022
- Manage all day to day operations in a 4-level, multi- faceted clinic (medical, dental, pharmacy, behavioral health, naturopath, etc.)
- Maintain productivity and quality measure goals
- Manage 20+ healthcare providers, their schedules, and their HR related needs
- Employee relations including onboarding, recognition, development, compliance and performance management for 50+ support staff
- Lead/contribute to multiple site and organizational meetings
- Partner with multiple clinics and Subject Matter Expert's to improve workflows and policies
- Invited to share expertise in multiple work groups (well- child checks, refugee, dental empanelment, patient access and more)
- Manage patient concerns and navigate needs
- Partner with community services to provide excellent patient care
Dental Center Manager
HealthPoint
Auburn, Washington
08.2018 - 09.2018
- Manage all Dental Center day to day operations
- Create and maintain annual budget
Dental Receptionist Supervisor
HealthPoint
Bothell, Washington
09.2016 - 08.2018
- Supervision/Recruitment of all front office employees
- Ordering and maintaining budget of all office supplies
- Maintain effective communication with clinic staff
- Loading and constant review of provider schedules
- Monthly Visit Summary reports
Dental Receptionist
HealthPoint
Bothell, Washington
12.2015 - 09.2016
- Scheduling and modifying appointments
- Check patients in an out while maintaining a multi-line call volume
- Verifying patient information and insurance coverage(s)
- Handling of patient’s financial transactions; billing and collections included
Dental Assistant
HealthPoint
Bothell, Washington
04.2014 - 12.2015
- Assist in a diverse, fast-paced and multi-dentist clinical office
- Charting in NextGen EDR/EHR
Education
Dental Assistant Cert/ College Credits Acquired -
Pima Medical Institute
Seattle, WA02.2013
High School Diploma -
Aces High School
Everett, WA06.2009
Skills
- Analytical and Critical
- Thinking
- Detail Focused
- Written Communication
- Employee Relations
- Patient Relations
- Travel Arrangement Coordination
- Executive Schedule Management
- Employee Hiring
Certification
- OnBase System Admin Certificate
- World Class Customer Service Training
- ArchBrite Leadership Training
- Lean Management System's "Lean for Leaders" Course
- Lean Management Systems "Experience Based Design" Course
- EPMO (Practice Management) Training
- Leading for Equity, Diversity and Inclusion
Timeline
Project Manager
MGM Resorts International - CORP
10.2023 - 04.2024
Executive Assistant
MGM Resorts International - CORP
11.2022 - 10.2023
Executive Assistant
Truepill
06.2022 - 08.2022
Executive Development Coordinator
Truepill
04.2022 - 06.2022
Recruiting Coordinator
Truepill
03.2022 - 04.2022
Site Manager
HealthPoint
09.2018 - 03.2022
Dental Center Manager
HealthPoint
08.2018 - 09.2018
Dental Receptionist Supervisor
HealthPoint
09.2016 - 08.2018
Dental Receptionist
HealthPoint
12.2015 - 09.2016
Dental Assistant
HealthPoint
04.2014 - 12.2015
Dental Assistant Cert/ College Credits Acquired -
Pima Medical Institute
High School Diploma -
Aces High School