Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Paisley Key

Gallatin,TN

Summary

Dynamic and compassionate professional with a rich background in resident assistance and nursing support, notably in Senior Living. I excel in providing emotional support, direct patient care, and enhancing patient satisfaction. I am adept at time management and a proven team player, and consistently contribute to a positive and efficient working environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Resident Assistant

Hearthside Senior Living
Lebanon, TN
10.2023 - Current
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.

Residential House Cleaner

DunnRight Residential Cleaning
Greenbrier, TN
08.2017 - Current
  • Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
  • Assisted with laundry duties upon request from clientele.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
  • Maintained a safe working environment by using appropriate cleaning supplies.
  • Dusted furniture, fixtures, window sills, baseboards and other surfaces.

Resident Assistant

Brookdale Senior Living Facility
Gallatin, TN
02.2022 - 09.2023
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Provided emotional support to family members during difficult times.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Turned and re-positioned residents using proper body mechanics to prevent pressure ulcers.

Office Manager

Premium Food Delivery
Springfield, TN
08.2017 - 11.2019
  • Supervised staff members, organized schedules and delegated tasks.
  • Developed and implemented office policies and procedures.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Provided training to new hires on office policies and procedures.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Sales Associate

Walmart
Springfield, TN
08.2016 - 07.2017
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Licensed Practical Nurse - Practical Nursing

Tennessee College of Applied Technology
Hartsville, TN
12-2024

High School Diploma -

Springfield High School
Springfield, TN
05-2016

Skills

  • Nursing support
  • Resident assistance
  • Critical Thinking
  • ADL management
  • CPR certified
  • Direct patient care
  • Emotional support
  • Team player
  • Mental health awareness
  • Time management
  • Self-confident

Certification

Mental Health First Aid - August 2024

CPR Certified - February 2024

Accomplishments

  • National Technical Honor Society
  • Intensive Outpatient Program

Timeline

Resident Assistant

Hearthside Senior Living
10.2023 - Current

Resident Assistant

Brookdale Senior Living Facility
02.2022 - 09.2023

Residential House Cleaner

DunnRight Residential Cleaning
08.2017 - Current

Office Manager

Premium Food Delivery
08.2017 - 11.2019

Sales Associate

Walmart
08.2016 - 07.2017

Licensed Practical Nurse - Practical Nursing

Tennessee College of Applied Technology

High School Diploma -

Springfield High School

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Paisley Key