Paisley Williams
Austin,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Care Assistant
Premiant
Austin, TX
06.2019 - Current
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
- Arranged transportation and accompanied patients to doctors' offices and errands
- Kept clients engaged in social networks and communities for personal health and growth
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning
- Consulted with supervisors to assess cases and plan strategies for enhancing care
- Transported individuals to events and activities, medical appointments and shopping trips
- Monitored and assisted residents through individual service plans
- Documented vitals, behaviors and medications in client medical records
Assistant Manager
Speedy Cash
Austin, TX
12.2017 - Current
- Developed strategy to increase sales and drive profits
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Assisted in organizing and overseeing assignments to drive operational excellence
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Monitored security to protect employees, customers and property
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Sale representative/Cashier
Family Dollar
Austin, TX
10.2015 - 12.2017
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Addressed customer needs and made product recommendations to increase sales
- Worked closely with shift manager to solve problems and handle customer concerns
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Greeted customers entering store and responded promptly to customer needs
- Created price tags and merchandise signs
- Processed customer refunds and exchanges according to established guidelines
- Restocked and organized merchandise in front lanes
Caregiver
Home slice caregivers
Austin, TX
11.2015 - 07.2016
- Provided safe mobility support to help patients move around personal and public spaces
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Documented residents' mental status, sleep and eating patterns in medical record books
- Built strong relationships with clients to deliver emotional support and companionship
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
Education
Medical Assistant Certification -
Cybertex Institute of Technology
Austin, TX04.2022
High School Diploma -
Austin Can Academies
Austin, TX2013
Skills
- Clinical and Operational Judgement
- Operating EKG Equipment
- First Aid Certification
- CPR Certification
- Documentation and Recordkeeping
- Specimen Collection
- Medical Terminology
- Vital Signs Collection
- Electronic Recordkeeping
- HIPAA Compliance
- Phlebotomy Training
- Laboratory Testing
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant- Pending
- Phlebotomy Technician-Pending
- EKG Technician-Pending
Timeline
Direct Care Assistant
Premiant
06.2019 - Current
Assistant Manager
Speedy Cash
12.2017 - Current
Caregiver
Home slice caregivers
11.2015 - 07.2016
Sale representative/Cashier
Family Dollar
10.2015 - 12.2017
Medical Assistant Certification -
Cybertex Institute of Technology
High School Diploma -
Austin Can Academies