Paiton Neal
Mansfield ,PA
Summary
Offering strong communication abilities and genuine interest in customer service, eager to learn and thrive in call center environment. Brings foundation in problem-solving and adaptability, ensuring rapid acquisition of necessary skills. Ready to use and develop communication and technical skills in a call center role.
Overview
8
8
years of professional experience
Work History
Community Child Care Worker
Stepping Stones Preschool
09.2022 - 03.2023
- Increased parent satisfaction by actively seeking feedback and implementing suggestions for program improvement.
- Reduced behavioral issues by implementing positive reinforcement techniques and promoting a structured environment.
- Improved child safety by conducting regular facility inspections and adhering to strict guidelines for supervision.
- Successfully resolved conflicts between children using effective mediation strategies, promoting a peaceful atmosphere within the center.
- Maintained accurate records of each child''s progress, providing valuable information for parents during conferences and meetings.
- Assisted children in building social skills through group activities and guided interactions, fostering a sense of community among peers.
- Enhanced child development by implementing age-appropriate activities and educational programs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided emotional support and guidance to children during difficult times.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Sales Specialist
Kingdom
08.2015 - 11.2016
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
Education
Bachelor of Science - Psychology
Commonwealth University
31 S Academy St, Mansfield, PA 1693312-2026
Skills
- Strong tolerance
- Collaborative problem-solving
- Emotional support
- Problem-solving
- CPR training
- Attention to detail
- Special needs care
- Proficient in managing multiple tasks
- Positive reinforcement
- Reliability
- Interpersonal relationships
- Excellent communication
- Group management
Timeline
Community Child Care Worker
Stepping Stones Preschool
09.2022 - 03.2023
Sales Specialist
Kingdom
08.2015 - 11.2016
Bachelor of Science - Psychology
Commonwealth University
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