Pa Jai Thao
Minneapolis,MN
Summary
Dedicated professional with knowledge in early careers talent development programming, project management and implementation. Committed to student and individual growth and success with an emphasis on building and maintaining positive relationships. Strong communication and interpersonal skills eager on pursuing best practices for program success.
Overview
6
6
years of professional experience
Work History
Talent Development Pipeline Specialist
Genesys Works Twin Cities
09.2022 - Current
- Developed, managed, and implemented year long programming of 10+ professional development events for over 300+ program alumni college students
- Mentor a cohort of 200 students from program orientation until college graduation on career readiness skills through individual and group coaching
- Created recruitment processes to increase year by year program acceptance
- Sourced, recruited, and pre-screened candidates for internships and full time job opportunities
- Implemented human resource onboarding and orientation for students including I9 verifications and background checks
- Collected post event feedback to analyze data and create improve processes for future events and better engagement of students as well as stakeholders
College Program Coordinator
Genesys Works Twin Cities
10.2021 - 09.2022
- Advise a cohort of 23-26 college students from underserved communities with professional and personal development in a corporate work environment
- Developed and maintained relationships with 20+ external stakeholders to ensure continued program satisfaction
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Operations Intern
Genesys Works Twin Cities
10.2019 - 09.2021
- Utilize Salesforce, Excel, and, Word in organizing qualitative and quantitative report for over 30 projects
- Work with timesheet system such TSheet, Novatime, Beeline, Wand, and IQN in entering hours for over 200 interns to ensure accurate time approval with corporate partners
- Assist in technology support in printing and imaging over 350 laptops along with deployment
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Offered technical assistance to support front-line teams with daily operations and special projects.
- Wrote and revised technical documentation for operational procedures to ensure improve implementation
Office Specialist
McVay Youth Partnership
01.2018 - 12.2020
- Scanned 100+ documents to organized into a digital cloud space for better storage
- Scheduled staff meetings and took notes as follow up to ensure effective communication and mutual understanding of programming changes and updates
- Greeted incoming office visitors and customers professionally and provided friendly assistance
- Managed daily data entry and kept clerical information accurate and up-to-date
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time
Education
Bachelor of Arts - General Psychology
HAMLINE UNIVERSITY
St. Paul, MN05.2021
Teaching English as a Foreign Language (TEFL) -
Skills
- Microsoft Office 365
- Salesforce
- Program Development and Management
- New Hire Orientation
- Talent Sourcing
- Interviewing and Screening
Timeline
Talent Development Pipeline Specialist
Genesys Works Twin Cities
09.2022 - Current
College Program Coordinator
Genesys Works Twin Cities
10.2021 - 09.2022
Operations Intern
Genesys Works Twin Cities
10.2019 - 09.2021
Office Specialist
McVay Youth Partnership
01.2018 - 12.2020
Bachelor of Arts - General Psychology
HAMLINE UNIVERSITY
Teaching English as a Foreign Language (TEFL) -
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