Pa Kou Vang
Portland,OR
Overview
10
10
years of professional experience
Work History
Receptionist
Open Door Community Health Services- Burre Dental
Eureka, CA
09.2022 - 01.2024
- Greeted visitors and provided them with assistance. Check patients in and out of appointments.
- Handled dental insurance.
- Scheduled appointments for patients via in person and through calls.
Cross Utilized Agent Lead
Trego-Dugan Aviation: Avelo Airlines / AHA! Airlines
McKinleyville, CA
05.2021 - 09.2022
- Handled pre and post flight information and sending it to the designated departments.
- Managed team safety on the ramp. Managed flight operations once ground base.
- Provided support with ticketing and boarding issues, as well as flight changes and cancellations.
Cashier
Winco Foods Company
Eureka, CA
03.2017 - 12.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Fine Jewelry Sales Associate
Sears
Eureka, CA
10.2016 - 02.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting jewelry pieces according to their preferences and needs.
- Organized merchandise displays in a visually appealing manner.
Crew member
McDonald's
Eureka, CA
07.2014 - 11.2015
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
Education
Associate of Arts: Liberal Arts: Exploration Science -
College of the Redwoods
12.2020
Diploma -
Eureka Senior High School
06.2016
Skills
- Verbal and written communication
- Bilingual-English and Hmong
- Interpersonal Skills
- Customer service
- Teachable
- Responsible
- Open- Minded
- Positive and professional
- Time Management
- Service-oriented mindset
- Scheduling appointments
- Document Management
- Documentation And Reporting
References
- Winco Foods, (707) 442-4040,
Store Manager: Ethan or Budda, Lead Clerks: Brian, Melissa
- Trego-Dugan Aviation,
Managing Director: Peter Dreissig (612) 802-0126, Regional Manager: Jolisa Darcy (509) 4179344
- Open Door Community Health services- Burre Dental,
Office Manager: Lourdes Campbell (707) 599-0810, Lead Receptionist: Claudia Gabriel (707) 497-4335, Dr. Maria Rojo (210) 849-9696
Timeline
Receptionist
Open Door Community Health Services- Burre Dental
09.2022 - 01.2024
Cross Utilized Agent Lead
Trego-Dugan Aviation: Avelo Airlines / AHA! Airlines
05.2021 - 09.2022
Cashier
Winco Foods Company
03.2017 - 12.2019
Fine Jewelry Sales Associate
Sears
10.2016 - 02.2017
Crew member
McDonald's
07.2014 - 11.2015
Associate of Arts: Liberal Arts: Exploration Science -
College of the Redwoods
Diploma -
Eureka Senior High School
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