Palemia S Tafiti
Salt Lake City,UT
Summary
Experienced operations, safety, and administrative professional with over 15 years in high-responsibility environments including aviation, mining, and logistics. Proven ability to maintain safety, respond to incidents, manage sensitive information, and communicate effectively in fast-paced settings. Strong background in documentation, accountability, and coordination across teams. Recognized for sound judgement, attention to detail, and maintaining secure orderly environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Billing Specialist
Alpha Transport Inc
Salt Lake City, UT
09.2022 - Current
- Prepare and process high-volume invoices with a strong focus on accuracy and timeliness.
- Review and audit Bills of Lading (BOLs), driver paperwork, and fuel documentation to ensure proper billing.
- Reconcile discrepancies between customer invoices, carrier bills, and internal systems.
- Collaborate with dispatch, operations, and customers to resolve billing issues and disputes.
- Utilize Transportation Management Systems(TMS) and electronic invoicing tools to track and manage shipments and billing cycles.
- Maintain detailed and organized records in compliance with company and industry standards.
- Apply strong attention to detail and analytical skills to ensure financial accuracy and accountability.
Owner/Operator
Tafiti Creative Company
Stansbury Park, UT
02.2015 - 09.2022
- Manage daily operations, customer service, and business processes with accountability and professionalism.
- Maintain accurate records, schedules, and communications.
- Resolve customer concerns through effective communication and problem solving.
Operator C - Mine / Trainer
Rio Tinto Kennecott Utah Copper
Salt Lake City, UT
03.2008 - 02.2015
- Operated heavy equipment in a high-risk environment while adhering to strict safety protocols.
- Conducted safety checks and inspections to prevent incidents.
- Responded effectively to hazardous and emergency situations.
- Trained new operators in safety, hazard awareness, and positive communication.
- Contributed to over 2 million man-hours without safety incidents.
Operations Agent & Trainer
SkyWest Airlines
Salt Lake City, UT
08.1998 - 03.2008
- Coordinated real-time operations ensuring safe aircraft departures and arrivals.
- Maintained communication with pilots and ground crews in dynamic environments.
- Responded to emergencies and irregular operations while maintaining order and safety.
- Documented incidents and operational activities accurately.
- Trained staff on safety procedures and emergency response.
Trainer/Fitness Professional
24 Hour Fitness
Salt Lake City, UT
06.2002 - 08.2003
- Designed and delivered customized training programs for diverse fitness groups.
- Assessed client needs and developed tailored workout plans to enhance performance.
- Provided ongoing support and mentorship to junior trainers for professional development.
- Conducted fitness assessments and monitored progress to ensure client satisfaction.
Education
Associate of Arts - Commercial Art
Brigham Young University, Hawaii Campus
La'ie, HI06-1994
High School Diploma -
Church College of Western Samoa
Pesega, Apia, Samoa12-1984
Bachelor of Arts - Art
Brigham Young University, Hawaii Campus
La'ie, HI06-1994
Skills
- Safety & Security Awareness
- Emergency Response & Incident Coordination
- De-escalation & Conflict Resolution
- Active Patrolling & Situational Awareness
- Report Writing & Documentation Accuracy
- Hazardous Material Handling
- Team Coordination and Communication
- Training & Mentorship
- Billing, Auditing & Records Reconciliation
- Computer Systems (Microsoft Office, Excel, TMS platforms)
- Strong Integrity & Decision-Making Under Pressure
Certification
- CPR Certification - American Heart Association
- Personal Training Certification - 24 Hour Fitness
- Continuing Education in Health & Performance
Languages
Samoan
Native or Bilingual
Timeline
Billing Specialist
Alpha Transport Inc
09.2022 - Current
Owner/Operator
Tafiti Creative Company
02.2015 - 09.2022
Operator C - Mine / Trainer
Rio Tinto Kennecott Utah Copper
03.2008 - 02.2015
Trainer/Fitness Professional
24 Hour Fitness
06.2002 - 08.2003
Operations Agent & Trainer
SkyWest Airlines
08.1998 - 03.2008
Associate of Arts - Commercial Art
Brigham Young University, Hawaii Campus
High School Diploma -
Church College of Western Samoa
Bachelor of Arts - Art
Brigham Young University, Hawaii Campus