PALLAVI PINNAKA
Folsom,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
Astute Solutions
01.2024 - Current
- Managed Jira user stories for the CPUC Grant Management System M&O Project
- Conducted meetings with SMEs to gather and validate requirements
- Created workflows and process flows to enhance operations
- Developed test cases and performed UAT
- Mapped current (as-is) and future (to-be) business processes
- Documented functional and non-functional requirements
- Applied Agile Scrum methodology to manage projects
- Utilized Jira, Azure DevOps, MS Office Suite, and Visio for project tasks.
Programmer Analyst
Cognizant
01.2021 - 01.2022
- Developed Apex Classes, triggers, and lightning components on the Salesforce platform
- Managed user setup, profiles, roles, and passwords
- Customized objects, fields, record types, and page layouts
- Created and maintained workflows, validation rules, reports, and dashboards.
Education
Master's in Computer Science and Information Technology -
2024
GPA: 3.9
Bachelor of Technology in Computer Science and Engineering -
2021
GPA: 8.46
Board of Intermediate Education -
2017
Percentage: 88.7
Board of Secondary Education -
2015
GPA: 9.2
Skills
- Jira
- MS Office Suite
- Visio
- Azure DevOps
- Requirements Gathering
- Microsoft Office Suite
- Project Management
- User Acceptance Testing
Certification
- Certified Salesforce Administrator | Salesforce | 2020
- Certified ScrumMaster | Scrum Alliance | 2024
- Certified Essentials RPA Professional | Automation Anywhere University | 2020
- Certified Advanced RPA Professional | Automation Anywhere University | 2020
- CompTIA Security+501 | SimpliLearn | 2019
Projects
- Liver Disease Prediction, 2023, Python, Machine Learning, Django Framework, Collaborated with a team of 5 to develop an application for liver disease prediction using machine learning models. Compare the efficacy of six machine learning models. Developed a scalable and efficient Django web application for real-time disease prediction.
- Workload Balancing in Fog Computing, 2020, Java, .NET, Worked in a group of 4 to develop an application to reduce latency among base stations in fog networking by balancing traffic load.
Timeline
Business Analyst - Astute Solutions
01.2024 - Current
Programmer Analyst - Cognizant
01.2021 - 01.2022
Sacred Heart University - Master's in Computer Science and Information Technology,
KL University - Bachelor of Technology in Computer Science and Engineering,
Sri Chaitanya Junior College - Board of Intermediate Education,
Dr. KKR Gowtham School - Board of Secondary Education,
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