Pallavi Ramaswamy Iyer
Summary
Highly motivated Professional seeking Administrative HR roles in a fast-paced environment
Overview
22
22
years of professional experience
1
1
Certification
Work History
Health Room Office Professional
Lake Washington School District
09.2021 - Current
- Attending to students or staff with all health room visits and questions.
- Administering and accepting medication to students responsibly.
- Documenting office visits of all the students on a regular basis.
- Maintain confidentiality of all the medication stored in the health room
- Experience working on WAIIS and SharePoint
- Email and phone follow about student absences.
- Performing regular Office duties when needed and helping parents and students with questions other than Health Room.
- Work closely with the Nurse, office staff, students, teachers, and Admins with any help which involves Health room or any other tasks.
Customer Experience Representative
City Of Redmond
08.2023 - 10.2024
- Respond to inquiries (phone/email) regarding activities, events, parks, and rental spaces.
- Register community members for activities and events as requested.
- Process payments for registrations and rental spaces.
- Create and manage logins for community members to access online registration systems.
- Provide dedicated support to seniors requiring assistance with activity and event registration via email and phone.
- Provide guidance and support to customers and staff on maximizing efficiency and time management for daily tasks.
- Contribute to creating and maintaining a safe and enjoyable work environment.
- Ensure compliance with relevant policies and regulations related to community services and safety standards.
Instructional Assistant (Crossing guard)
Lake Washington School District
10.2019 - 09.2021
- Ensuring students and parents cross the traffic intersection safely in all weather conditions.
- Stopping the vehicles with proper hand signals for the traffic to be aware of students crossing.
- If any unusual incident were to happen in the intersection will immediately bring it to attention of school authorities.
Instructional Assistant (Crossing guard)
Lake Washington School District
10.2019 - 09.2021
- Ensuring students and parents cross the traffic intersection safely in all weather conditions.
- Stopping the vehicles with proper hand signals for the traffic to be aware of students crossing.
- If any unusual incident were to happen in the intersection will immediately bring it to attention of school authorities.
Assistant Teacher (KidsZone)
ProSports Club Bellevue
12.2018 - 09.2019
- Supervising Kids from Ages 6months - 8 years. make sure they are safe
- As a Concierge checking in and checking out kids when the parents drop off and pick up their kids
Assistant Teacher (KidsZone)
ProSports Club Bellevue
12.2018 - 09.2019
- Supervising Kids from Ages 6months - 8 years. make sure they are safe
- As a Concierge checking in and checking out kids when the parents drop off and pick up their kids
Recruitment Consultant (Talent Acquisition Executive)
Verve Global Services Pvt Ltd.
11.2010 - 10.2011
- Company Overview: (Dept: Shantech)
- Managing end to end Recruitment for Clients that includes sourcing, screening, interview scheduling & coordination, negotiating compensation packages etc.
- Sourcing through multiple channels - Portals, References, Networking, Database, Google, LinkedIn etc.
- Taking telephonic interviews of candidates as per the job description to check for their communication skills, truthfulness of resume, expected salary, confidence level, background as per the job description.
- (Dept: Shantech)
Recruitment Consultant (Talent Acquisition Executive)
Verve Global Services Pvt Ltd.
11.2010 - 10.2011
- Company Overview: (Dept: Shantech)
- Managing end to end Recruitment for Clients that includes sourcing, screening, interview scheduling & coordination, negotiating compensation packages etc.
- Sourcing through multiple channels - Portals, References, Networking, Database, Google, LinkedIn etc.
- Taking telephonic interviews of candidates as per the job description to check for their communication skills, truthfulness of resume, expected salary, confidence level, background as per the job description.
- (Dept: Shantech)
RECRUITMENT CONSULTANT
SYMPHONY SERVICES PVT LTD
10.2006 - 10.2007
- Preparing offer letters.
- Following up with the candidates on a daily basis.
- Coordinate with the HR team for the Induction.
- Responsible for all back end activities.
- Responsible for the consultant invoices and payments.
- Checking all the new joinee documents before joining
- Reference checks of the candidates.
- Handling recruitment for all the support teams like HR, Accounts and Facilities
RECRUITMENT CONSULTANT
SYMPHONY SERVICES PVT LTD
10.2006 - 10.2007
- Preparing offer letters.
- Following up with the candidates on a daily basis.
- Coordinate with the HR team for the Induction.
- Responsible for all back end activities.
- Responsible for the consultant invoices and payments.
- Checking all the new joinee documents before joining
- Reference checks of the candidates.
- Handling recruitment for all the support teams like HR, Accounts and Facilities
HR Associate
KPIT Cummins GBS
05.2006 - 10.2006
- Handling all the leave queries of employees located in India and USA.
- Marinating and updating the personal files of new joinees and existing employees.
- Generating documents for employees such as Address Proof, Salary Certificate.
- Have done some sourcing from portals for the team.
HR Associate
KPIT Cummins GBS
05.2006 - 10.2006
- Handling all the leave queries of employees located in India and USA.
- Marinating and updating the personal files of new joinees and existing employees.
- Generating documents for employees such as Address Proof, Salary Certificate.
- Have done some sourcing from portals for the team.
Business Development Executive
ZENSAR TECHNOLOGIES LIMITED
03.2005 - 11.2005
- B2B Telemarketing for Oracle DBA Support.
- Fixing appointments for the business managers in the USA.
- Training the new candidates for the B2B campaigns.
Business Development Executive
ZENSAR TECHNOLOGIES LIMITED
03.2005 - 11.2005
- B2B Telemarketing for Oracle DBA Support.
- Fixing appointments for the business managers in the USA.
- Training the new candidates for the B2B campaigns.
PROCESS EXECUTIVE
PROGEON INDIA LIMITED
05.2004 - 10.2004
- Providing instant email support for CISCO customers
PROCESS EXECUTIVE
PROGEON INDIA LIMITED
05.2004 - 10.2004
- Providing instant email support for CISCO customers
CUSTOMER SUPPORT EXECUTIVE
Slash Support India Pvt. Ltd.
08.2003 - 03.2004
- Company Overview: (Chennai) an ISO 9001 certified company that provides 24/7 high quality, outsourced technical and customer support services to its clients using an offshore-onsite model.
- Providing high level customer support to all clients across the globe, which includes technical as well as non-technical support
- Filing support requests on behalf of customers by taking technical details regarding the issue.
- Looking after the user administration.
- Coordinating with client's sales team for escalations and license issues
- Screening of the candidates for the process and taking the first level of Interviews.
- (Chennai) an ISO 9001 certified company that provides 24/7 high quality, outsourced technical and customer support services to its clients using an offshore-onsite model.
CUSTOMER SUPPORT EXECUTIVE
Slash Support India Pvt. Ltd.
08.2003 - 03.2004
- Company Overview: (Chennai) an ISO 9001 certified company that provides 24/7 high quality, outsourced technical and customer support services to its clients using an offshore-onsite model.
- Providing high level customer support to all clients across the globe, which includes technical as well as non-technical support
- Filing support requests on behalf of customers by taking technical details regarding the issue.
- Looking after the user administration.
- Coordinating with client's sales team for escalations and license issues
- Screening of the candidates for the process and taking the first level of Interviews.
- (Chennai) an ISO 9001 certified company that provides 24/7 high quality, outsourced technical and customer support services to its clients using an offshore-onsite model.
Education
S.S.L.C. -
Jai Rani School
01.1998
Bachelor of Arts - Economics
Meenakshi College
Chennai, 2401.2003
Pre-degree / HSC - undefined
Newman College
01.2000
Skills
- Excellent communication skills - written and verbal
- Multi-language proficiency
- Project Management
- Team Player
- Proficient in MS Office
Certification
- Human Resources Essentials, 2020-06-01, 97%
- Human Resource Management, 2021-06-01, 94%
Languages
Malayalam
Full Professional
Tamil
Full Professional
English
Full Professional
Hindi
Full Professional
Interests
Music, Cycling, Reading/ Listening to Podcasts Swimming and going on Walks
Timeline
Customer Experience Representative
City Of Redmond
08.2023 - 10.2024
Health Room Office Professional
Lake Washington School District
09.2021 - Current
Instructional Assistant (Crossing guard)
Lake Washington School District
10.2019 - 09.2021
Instructional Assistant (Crossing guard)
Lake Washington School District
10.2019 - 09.2021
Assistant Teacher (KidsZone)
ProSports Club Bellevue
12.2018 - 09.2019
Assistant Teacher (KidsZone)
ProSports Club Bellevue
12.2018 - 09.2019
Recruitment Consultant (Talent Acquisition Executive)
Verve Global Services Pvt Ltd.
11.2010 - 10.2011
Recruitment Consultant (Talent Acquisition Executive)
Verve Global Services Pvt Ltd.
11.2010 - 10.2011
RECRUITMENT CONSULTANT
SYMPHONY SERVICES PVT LTD
10.2006 - 10.2007
RECRUITMENT CONSULTANT
SYMPHONY SERVICES PVT LTD
10.2006 - 10.2007
HR Associate
KPIT Cummins GBS
05.2006 - 10.2006
HR Associate
KPIT Cummins GBS
05.2006 - 10.2006
Business Development Executive
ZENSAR TECHNOLOGIES LIMITED
03.2005 - 11.2005
Business Development Executive
ZENSAR TECHNOLOGIES LIMITED
03.2005 - 11.2005
PROCESS EXECUTIVE
PROGEON INDIA LIMITED
05.2004 - 10.2004
PROCESS EXECUTIVE
PROGEON INDIA LIMITED
05.2004 - 10.2004
CUSTOMER SUPPORT EXECUTIVE
Slash Support India Pvt. Ltd.
08.2003 - 03.2004
CUSTOMER SUPPORT EXECUTIVE
Slash Support India Pvt. Ltd.
08.2003 - 03.2004
Bachelor of Arts - Economics
Meenakshi College
Pre-degree / HSC - undefined
Newman College
S.S.L.C. -
Jai Rani School
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