Pallavi Reddy
OH
Summary
Business & Product Owner with 8+ years of experience translating business strategy into technology-enabled solutions, process improvements, and digital products across manufacturing, healthcare, sales, finance, and digital marketing. Experienced in partnering with business leaders and cross-functional technology teams to define product vision, prioritize requirements, manage backlogs, and guide solutions from discovery through implementation. Strong background in stakeholder management, business process improvement, requirements definition, UAT, KPI development, and dashboard strategy. Brings a business-first perspective with enough data and technology understanding to bridge communication between business stakeholders and technical teams.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Product Owner
CORNERSTONE BUILDING BRANDS
10.2024 - 07.2026
- Led product delivery for 15+ Power BI dashboards and Power App solutions supporting executive Sales, Finance, Operations, forecasting, and performance reporting.
- Translated stakeholder needs into product requirements, KPIs, user stories, acceptance criteria, and prioritized enhancements aligned with business objectives.
- Managed product roadmaps and backlogs in Azure DevOps, prioritizing features and enhancements to maximize business value and address defects and dependencies.
- Partnered with executive stakeholders and cross-functional business and technology teams, translating user needs and feedback into actionable product improvements.
- Collaborated on UX and product design, translating user workflows and feedback into intuitive dashboards, navigation, filters, drilldowns, and Power App experiences.
- Presented performance insights, KPI trends, and product updates to executive leadership, facilitating data-driven strategic and operational decision-making.
- Coordinated resolution of stakeholder requests and production issues, leading root-cause analysis and maintaining responsive communication with business users.
- Led end-user training and product adoption, enabling users to effectively leverage Power BI and Power App solutions for reporting and decision-making.
- Managed the end-to-end product lifecycle from requirements and prioritization through UAT, release, adoption, and continuous improvement.
Business Analyst
NIA INC.
09.2021 - 12.2023
- Served as a client-facing Business Analyst, partnering with health-plan customers to analyze business processes, data, system needs, and functional requirements.
- Translated client and business needs into functional requirements, data requirements, process flows, business rules, and software development artifacts.
- Served as a liaison between healthcare clients, business stakeholders, QA, data, project, and development teams to clarify requirements, resolve gaps, and support solution delivery.
- Analyzed and validated member, provider, and authorization data using SQL, investigated discrepancies, and supported test-data selection and UAT.
- Supported EDI 275/278 prior-authorization workflows through data validation, integration testing, defect analysis, and issue resolution.
- Documented As-Is and To-Be processes, data flows, workflows, requirements, and functional specifications, and conducted walkthrough with business and technical stakeholders.
- Recommended process enhancements that increased consistency, compliance, and reporting quality.
- Led and supported UAT, including test execution, defect tracking, validation, retesting, and resolution coordination to ensure business requirements were met.
- Collaborated with QA and development teams throughout requirements, testing, implementation, and post-production support.
- Created workflow diagrams and functional documentation and maintained project artifacts in Confluence.
Business Analyst
KNAUF GROUP
01.2020 - 08.2021
- Partnered with business and technology stakeholders to understand business needs, analyze processes, and translate requirements into functional specifications, data requirements, workflows, and solution designs.
- Analyzed As-Is and To-Be processes, business rules, data flows, and system requirements to identify gaps, improve process clarity, and support effective solution development.
- Collaborated with project managers, developers, QA, and business teams throughout the delivery lifecycle to clarify requirements, resolve issues, and maintain alignment between business objectives and technical solutions.
- Created workflow diagrams, process documentation, functional specifications, and requirements artifacts, and conducted walkthroughs with business and technical stakeholders to ensure a shared understanding of the solution.
- Supported UAT and implementation by developing and executing test scenarios, tracking defects, validating fixes, coordinating retesting, and confirming that delivered functionality met business requirements.
- Provided functional guidance during development and testing and supported teams through implementation and post-production issue resolution.
- Maintained requirements, process documentation, and project artifacts in Confluence, supporting traceability and consistent communication across project teams.
Marketing Strategist / Analyst
BRAND RAGA
01.2016 - 08.2019
- Advised SME businesses on digital transformation, transitioning traditional marketing to digital and data-driven channels.
- Developed digital marketing strategies aligned with business goals, customer needs, target audiences, and growth opportunities.
- Analyzed customer, campaign, and digital performance data to identify trends and improve targeting, engagement, and marketing effectiveness.
- Partnered with clients to define business objectives, KPIs, and performance measures, translating goals into actionable digital initiatives.
- Led cross-channel initiatives across digital, social media, content, and paid media, strengthening brand positioning and customer engagement.
- Planned trade shows and promotional initiatives to showcase products, generate business opportunities, and build client relationships.
Business Analyst
MILA TECHNOLOGIES
01.2014 - 08.2016
- Worked directly with clients and end users to understand application needs, user-reported issues, and enhancement requirements, documenting key business requirements.
- Prepared and presented requirements, process details, and proposed solutions to development teams and stakeholders, ensuring clear understanding across business and technical teams.
- Maintained ongoing communication with clients, vendors, and development teams to clarify requirements, address questions, and support solution delivery.
- Supported testing, data validation, and issue resolution throughout the application lifecycle.
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Education
Master of Business Administration (MBA) - Finance & Marketing
IIPM
Bangalore, India Bachelor of Commerce - undefined
Gogte College of Commerce
Skills
Product Strategy & Ownership: Product Strategy, Product Vision, Roadmap Development, Backlog Management, Prioritization, Release Planning
Business Analysis: Requirements Gathering, Business Process Improvement, Business Rules, User Stories, Acceptance Criteria, Workflow Design
Stakeholder & Delivery: Stakeholder Management, Cross-Functional Collaboration, Agile/Scrum, UAT, Test Planning, Defect Management, Implementation
Data & Reporting: Business Data Analysis, KPI Definition, Dashboard Strategy, Power BI, Tableau
Tools: Jira, Azure DevOps, Confluence, SharePoint, MS Office
Certification
Scrum Certified as of 2019
Personal Information
Title: PRODUCT OWNER | SENIOR BUSINESS ANALYST
Timeline
Product Owner
CORNERSTONE BUILDING BRANDS
10.2024 - 07.2026
Business Analyst
NIA INC.
09.2021 - 12.2023
Business Analyst
KNAUF GROUP
01.2020 - 08.2021
Marketing Strategist / Analyst
BRAND RAGA
01.2016 - 08.2019
Business Analyst
MILA TECHNOLOGIES
01.2014 - 08.2016
Bachelor of Commerce - undefined
Gogte College of Commerce
Master of Business Administration (MBA) - Finance & Marketing
IIPM