Dynamic Retail Sales Associate with strong skills in customer service, cash handling, and visual merchandising. Committed to enhancing customer satisfaction and driving sales growth through effective teamwork and product knowledge.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Wild Bills Tobacco
Hillsdale
02.2023 - Current
Guided customers in product selection by providing tailored information and recommendations.
Welcomed customers and assisted in locating items, contributing to enhanced customer satisfaction and loyalty.
Assisted customers with finding the right product for their needs.
Completed transactions in an efficient manner while providing excellent customer service.
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Maintained store appearance through effective merchandising and organized displays.
Collaborated with team members to ensure a positive shopping experience for all customers.
Informed customers on tobacco products and responsible usage to promote informed decision-making.
Machine Operator
TriMas - Rieke Packaging Company
Auburn
10.2021 - 07.2023
Operated packaging machinery, contributing to streamlined production processes.
Monitored equipment performance and conducted routine maintenance checks.
Collaborated with team members to optimize workflow and reduce downtime.
Assisted in training new machine operators on safety protocols, enhancing team compliance and safety awareness.
Inspected finished products for quality assurance and compliance standards.
Documented production data and reported equipment issues to supervisors, ensuring timely resolutions.
Carry out regular safety checks on machinery prior to operation.
Maintained a clean and organized work environment to enhance safety.
Retail Sales Associate
Gordmans Department Store
Hillsdale
06.2019 - 04.2020
Guided customers in product selection, enhancing their shopping experience with detailed product information.
Resolved customer inquiries and issues promptly, ensuring high customer satisfaction.
Used product knowledge to suggest items to match client needs.
Restocked shelves and updated signage to highlight promotions, improving merchandise visibility.
Calculated pricing, applied discounts, and collected payments to process transactions.
Participated in promotional events to enhance brand visibility and customer engagement.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.