Paloma Espinoza
Arcata,CA
Summary
Professional hospitality worker, excelling in fast-paced environments. Proven track record in multitasking to provide exceptional attention to customers. Strong focus on teamwork and adaptability, consistently meeting changing needs. Effective communicator, gracefully handling management concerns, customer inquiries, and maintaining a clean and organized workspace. Reliable, resilient and goal-oriented with great physical and mental stamina.
Overview
6
6
years of professional experience
Work History
Volunteer
North Coast Concussion Program
Arcata, CA
01.2026 - Current
- Developed educational flyers for concussion awareness and prevention for community members.
- Assisted in implementing standardized protocols for concussion assessments.
- Supported data collection and analysis to track patient outcomes and program effectiveness.
- Collaborated with the program coordinator to ensure comprehensive care for program participants.
Server
Salt
Arcata, CA
10.2024 - 03.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Managed cash transactions accurately while processing guest payments efficiently.
Server Shift Leader
California Sushi Bar
San Diego, CA
02.2020 - 04.2024
- Supervised team of servers to ensure exceptional customer service and efficient operations.
- Trained new staff on menu items, service standards, and restaurant protocols.
- Coordinated shift schedules to optimize staffing and maintain service quality.
- Resolved customer complaints promptly to enhance dining experience and satisfaction.
Sales Associate
Nordstrom
San Diego, CA
05.2022 - 07.2023
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained inventory levels through regular stock checks and effective organization.
- Processed transactions accurately, ensuring efficient checkout procedures.
- Collaborated with team members to achieve store merchandising goals and standards.
Education
Bachelor of Arts - Pre Health
California State Polytechnic University, Humboldt
Arcata, CA12-2026
Associate of Science - Business Administration
Southwestern College
Chula Vista, CA05-2024
Skills
- Communication skills
- Documentation skills
- Data entry experience
- Attention to detail
- Strong grammar skills
- Advanced Note-taking
- Records organization
- Paperwork submission
- Medical terminology
- Medical documentation
- Proofreading skills
- Professionalism
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Volunteer
North Coast Concussion Program
01.2026 - Current
Server
Salt
10.2024 - 03.2025
Sales Associate
Nordstrom
05.2022 - 07.2023
Server Shift Leader
California Sushi Bar
02.2020 - 04.2024
Bachelor of Arts - Pre Health
California State Polytechnic University, Humboldt
Associate of Science - Business Administration
Southwestern College