Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paloma Mejia-Devora

Chicago,IL

Summary

Dynamic retail professional with a proven track record at Goodwill Store, enhancing customer satisfaction and boosting sales through expert product knowledge and tailored solutions. Demonstrates exceptional communication and organization skills, significantly improving store appearance and transaction efficiency. Known for reliability and creative problem-solving, consistently delivering results beyond expectations.


Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

2
2
years of professional experience

Work History

FT Retail Worker 2

Goodwill Store
08.2014 - 07.2016
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Certificate - Missions

Global University
Springfield, MO
02.2022

Certificate - Business Office

California College-San Diego
San Diego, CA
05.2021

Certificate - Child Development (Family Home Day Care)

California College San Diego
San Diego, CA
02.2017

High School Diploma -

Texas School For The Deaf
Austin, TX
05.2009

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Creative Thinking
  • Organization
  • Product and Service Sales

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

FT Retail Worker 2

Goodwill Store
08.2014 - 07.2016

Certificate - Missions

Global University

Certificate - Business Office

California College-San Diego

Certificate - Child Development (Family Home Day Care)

California College San Diego

High School Diploma -

Texas School For The Deaf
Paloma Mejia-Devora