Paloma Peralez
Freeport,TX
Summary
Driven and results-oriented sales professional with a proven track record at JOURNEYS, excelling in customer service and sales planning. Demonstrated ability to exceed sales quotas by leveraging cross-selling techniques and effective team motivation. Skilled in stockroom management and lead generation, ensuring operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Cashier
Dillards Department Store
Lake Jackson, TX
03.2025 - 04.2025
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
Waitress
Table 24
Lake Jackson, TX
10.2021 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Lead
JOURNEYS
10.2017 - 12.2020
- Help clients make informed purchases
- Receive merchandise shipments as well being in charge of shipping out special orders
- Handle cash register to ensure accurate till balance through tenure
- Customer service, help put a smile on customers face, handle irate customer ensuring they leave better than when they arrived
- Determine sales quota for the staff to ensure sales metrics are achieved and exceeded
- Assist other Journey branches with problems and share knowledge
- Motivate the staff by setting a good example of what is expected as a good worker
- Ensure Daily Operational task are completed in a timely efficient manner
Education
B*Success Academy
Clute, TX05.2019
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Patience and empathy
Timeline
Cashier
Dillards Department Store
03.2025 - 04.2025
Waitress
Table 24
10.2021 - 05.2022
Sales Lead
JOURNEYS
10.2017 - 12.2020
B*Success Academy