Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sylvia Palomino

Whittier,CA

Summary

Certified Nail Professional with extensive experience in high-end hotel spas, and a deep expertise in CND products. Skilled in UV gel application, client relationship management, and training new professionals, I have a proven track record of enhancing brand visibility and loyalty. Successfully coordinated events and certified nail professionals nationwide, consistently elevating service quality, and driving industry growth. Passionate about delivering exceptional experiences and fostering strong, long-term client relationships.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Education Nail Professional

CND/Revlon-Contracted
Jacksonville, Florida
04.2010 - Current
  • Educated and certified nail professionals nationwide, enhancing skills, and promoting CND brand awareness through salon visits and specialized training.
  • Delivered comprehensive classes on CND systems, boosting professional expertise in Shellac gel polish, and enhancement techniques.
  • Supported distributors with targeted product education and training sessions.
  • Represented CND at major trade shows and high-profile events, Oscars, Golden Globes, and Fashion Week, increasing product visibility and brand recognition.

Nail Technician Supervisor

Astrana Healthcare IPA
Alhambra, California
04.2024 - 10.2025
  • Developed and executed SOPs for senior foot care delivery, enhancing service effectiveness.
  • Instructed patients on preventive foot care measures to minimize complications.
  • Guided nail technicians in elevating service quality and patient relations.
  • Delivered specialized foot care services tailored for elderly individuals.
  • Collaborated with departments to enhance patient experience and promote health equity initiatives.
  • Ensured compliance with health and safety standards to maintain a secure environment.
  • Implemented home care solutions for seniors with diabetes, gout, neuropathy, and other foot conditions.

Licensed Manicurist

Claremont Village Salon
Claremont, California
07.2019 - 04.2024
  • Cultivated strong client relationships through personalized care and outstanding service.
  • Ensured adherence to top safety standards with rigorous protocol compliance.
  • Sanitized tools after each session to maintain a clean and safe environment.
  • Participated in ongoing workshops and classes to stay current with industry trends.
  • Delivered comprehensive nail services, including manicures, pedicures, nail art, and gel-x.

Lead Manicurist

Ritza Carlton Pasadena/Langham Hotel
Pasadena, California
04.1999 - 03.2010
  • Increased retail-to-service ratios by recommending personalized premium nail care products.
  • Delivered luxury manicures, pedicures, and nail enhancements, maintaining top spa standards.
  • Ensured guest satisfaction through attentive service and meticulous attention to detail.
  • Facilitated team communication and collaboration via daily lineups and monthly meetings.

Education

Associate of Arts - Business Administration And Management

Cerritos College
Norwalk, CA

Skills

  • Sanitation and hygiene practices
  • Client relationship management
  • Team leadership
  • Health compliance
  • Effective communication
  • Customer service and support
  • Trend awareness
  • UV gel and shellac application
  • Upselling strategies
  • Training facilitation

Certification

  • Licensed Aesthetician
  • Licensed Manicurist

Languages

spanish
Full Professional

Timeline

Nail Technician Supervisor

Astrana Healthcare IPA
04.2024 - 10.2025

Licensed Manicurist

Claremont Village Salon
07.2019 - 04.2024

Education Nail Professional

CND/Revlon-Contracted
04.2010 - Current

Lead Manicurist

Ritza Carlton Pasadena/Langham Hotel
04.1999 - 03.2010

Associate of Arts - Business Administration And Management

Cerritos College

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