Pals Chad
Britt
Summary
Awarded Employee of the month 2 years running. Several Body technician classes on technique and painting procedures. 30 years Auto Body technician experience. Computer experience.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Rework Technician
Winnebago Industries
02.2009 - Current
- Oversaw rework processes to ensure quality standards and efficiency in production workflows.
- Mentored junior technicians on best practices for rework and repair techniques.
- Implemented process improvements that reduced rework time and minimized material waste.
- Analyzed defects in manufactured products to identify root causes and develop corrective actions.
- Collaborated with engineering teams to refine product designs based on rework feedback.
- Conducted regular inspections of completed work to verify adherence to company standards.
- Managed inventory of materials required for rework tasks to maintain operational flow.
- Reduced rework time significantly by implementing efficient troubleshooting techniques for complex assemblies.
- Demonstrated commitment to continuous improvement by participating in training sessions and workshops, staying up to date on industry trends and advancements in rework technologies.
- Ensured accurate tracking of inventory levels for replacement components, minimizing delays due to unavailability of parts needed for repairs.
- Assisted in root-cause analysis efforts, identifying sources of defects and recommending corrective actions to prevent future occurrences.
- Effectively communicated with cross-functional teams to ensure timely completion of projects requiring rework support.
- Developed customized repair solutions based on individual product requirements, resulting in improved product reliability.
- Maintained high-quality standards through meticulous calibration of tools and equipment used in the rework process.
Auto Body Shop Manager
Eagle Auto Body
02.1998 - 07.2009
- Oversaw daily operations to ensure efficient workflow and high-quality repairs.
- Managed staff scheduling, optimizing resource allocation for productivity.
- Implemented quality control measures to enhance repair accuracy and customer satisfaction.
- Developed training programs for new technicians, improving skill levels and team performance.
- Analyzed operational processes, identifying areas for improvement and cost reduction initiatives.
- Fostered a positive work environment through effective communication and team-building activities.
- Enhanced shop efficiency by streamlining repair processes and allocating tasks effectively.
- Optimized scheduling procedures for both employees and customer appointments to improve overall efficiency within the shop operations.
- Ensured timely completion of projects by closely tracking progress against deadlines and adjusting resources as needed.
- Maximized use of available space by reorganizing the shop layout for increased productivity.
- Boosted employee morale by fostering a positive work environment and encouraging professional development opportunities.
- Reduced average repair time with thorough monitoring of workflow and technician performance.
- Mentored junior technicians, providing guidance on best practices in auto body repair techniques.
- Developed strong relationships with insurance companies to facilitate seamless claims processing for customers.
- Established rigorous quality control standards to ensure consistent delivery of high-quality repairs for all customers.
- Reviewed technician performance on a regular basis, providing constructive feedback and recognition for exceptional work, leading to an increase in overall shop productivity.
- Maintained an orderly workspace by enforcing cleanliness routines among staff members leading to improved workflow.
Body Shop Advisor
Hawkeye Auto Body
01.1996 - 10.1998
- Assisted customers with insurance claims and repair process inquiries.
- Coordinated scheduling for vehicle repairs and parts procurement.
- Maintained accurate records of repairs, costs, and customer interactions.
- Provided product knowledge to clients, enhancing overall service experience.
- Collaborated with technicians to ensure timely project completion and quality control.
- Trained new staff on best practices in customer service and shop procedures.
- Addressed customer concerns promptly, ensuring satisfaction throughout repair process.
Education
High School Diploma -
SCMT
Sheffield, IA05-1994
Skills
Highly Motivated, Self starter, Attention to detail, Management skills, Highly knowledgeable in any Auto body materials and applications, Highly Knowledgeable in Automotive parts and services Dedicated loyal employee ICAR Certified
Certification
I-CAR
Timeline
Rework Technician
Winnebago Industries
02.2009 - Current
Auto Body Shop Manager
Eagle Auto Body
02.1998 - 07.2009
Body Shop Advisor
Hawkeye Auto Body
01.1996 - 10.1998
High School Diploma -
SCMT