Pam Brisley
Cincinnati,OH
Summary
Results-driven professional with a proven track record at Procter & Gamble, excelling in data analysis and stakeholder engagement. Leveraging expertise in SAP and project management, I have successfully enhanced operational efficiency and resolved complex issues, while fostering strong relationships that drive organizational success. Committed to continuous improvement and effective communication.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Expeditor (Federal Government Contractor)
HGT Global
Florence, KY
10.2024 - 01.2025
- Identified $153K in credit card expense documentation for AP processing.
- Evaluated the status of shipments through weekly SAP PO report analysis.
- Maintained consistent follow-ups with vendors to ensure smooth problem resolution.
- Spearheaded discussions with suppliers to ensure timely dispatch of essential components.
- Collaborated with suppliers to track delayed deliveries and speed up essential components.
Costing/Purchasing Specialist
RHI Magnesita
Cincinnati, OH
10.2021 - 12.2023
- Cleared more than 100 purchase orders and shipments in under a month for key customer.
- Generated clear process documentation for 20+ SAP procurement, Ariba, and supplier portal systems.
- Established clear lines of communication, fostering positive experiences for customers and vendors.
- Reviewed SAP reports daily to monitor purchase orders, inventory patterns, and forecasting.
Franchise Owner/Operator
Pet Wants Cincy East
Cincinnati, OH
02.2016 - 10.2021
- Secured substantial monthly earnings by pioneering new market areas.
- Cultivated strong customer relationships resulting in a consistent 5-star rating on Google.
- Handled client inquiries regarding technical problems.
- Oversaw and balanced monthly financial records through QuickBooks. (self-taught)
Global Ethics & Compliance Incident Mgt. Data Analyst / Administrator / Trainer
Procter & Gamble Company
Cincinnati, OH
03.2013 - 03.2014
- Enhanced efficiency in case resolution through expediting processes with detailed and prioritized investigative reports presented to Process Leaders.
- Assessed data and resolved discrepancies to present accurate risk analysis for the P&G Board.
- Initiated a monthly QA Scorecard to highlight successes and opportunity areas for implementing corrective measures.
QA Consumer Complaints Data Analyst
Procter & Gamble Company
Cincinnati, OH
10.2010 - 03.2013
- Analyzed Brand consumer complaint data within Salesforce, created dashboards to visualize key trends and insights, and shared these dashboards with business units to identify and address top consumer grievances
- Created dashboards to monitor consumer and media responses during Brand Crises. Presented findings in daily team meetings.
- Escalated results so brand-building organizations could drive clarity via social media and brand websites
Consumer Research Analyst
Procter & Gamble Company
Cincinnati, OH
05.1998 - 10.2010
- Expertise in designing, analyzing, and presenting quantitative data and qualitative consumer focus group studies to key decision-makers.
- Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
- Collaborated with cross-functional teams to ensure the accuracy of research results.
Education
Bachelor of Science - Marketing, Psychology
Northern Kentucky University
Highland Heights, KYSkills
- Change Management Methodologies: Prosci, ADKAR, Agile
- Project Management: Planning, Execution, Monitoring, Control, Risk Management
- Communication: Stakeholder Engagement, Presentation, Active Listening, Facilitation
- Leadership: Coaching, Mentoring, Team Leadership, Conflict Resolution
- Software Systems: Canva, MS 365, SAP (Enterprise/Concur/Ariba), Salesforce, Archer, SharePoint Administrator
Certification
- Diploma in Change Management (CPD Accredited)
- UiPath Academy: Automation Business Analyst Professional Training & Certification – In Progress
Timeline
Expeditor (Federal Government Contractor)
HGT Global
10.2024 - 01.2025
Costing/Purchasing Specialist
RHI Magnesita
10.2021 - 12.2023
Franchise Owner/Operator
Pet Wants Cincy East
02.2016 - 10.2021
Global Ethics & Compliance Incident Mgt. Data Analyst / Administrator / Trainer
Procter & Gamble Company
03.2013 - 03.2014
QA Consumer Complaints Data Analyst
Procter & Gamble Company
10.2010 - 03.2013
Consumer Research Analyst
Procter & Gamble Company
05.1998 - 10.2010
Bachelor of Science - Marketing, Psychology
Northern Kentucky University
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