Pam Cobb-adams
South Lake Tahoe,CA
Summary
Dedicated Housekeeping Inspector with proven experience in maintaining cleanliness and quality standards. Conducted inspections, trained staff, and implemented cleaning procedures that enhanced operational efficiency and team performance. Committed to achieving high guest satisfaction through attention to detail and strong organizational skills.
Overview
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Housekeeping inspector
HHS
South Lake Tahoe
07.2025 - Current
- Inspected guest rooms for cleanliness and adherence to standards.
- Inspected guest rooms and public areas to ensure cleanliness, safety standards, and compliance with hotel policy.
- Conducted daily inspections of all housekeeping staff work performance to ensure quality assurance.
- Trained housekeeping staff on proper cleaning techniques and safety protocols.
- Provided guidance and direction to housekeeping staff on cleaning techniques and methods.
- Monitored staff performance and provided feedback to enhance service quality.
- Reported discrepancies in cleanliness to management for immediate action.
- Ensured compliance with health and safety regulations during inspections.
- Responded to complaints from guests regarding cleanliness or service issues in a timely manner.
- Facilitated communication between housekeeping and front desk staff efficiently.
- Coordinated with maintenance to address room issues promptly.
- Coordinated with management to address maintenance issues in guest areas.
- Assisted in developing checklists for improved cleaning processes and standards.
- Conducted audits of cleaning supplies and equipment for optimal inventory management.
- Reviewed inventory levels for all cleaning supplies used by the housekeeping department.
- Monitored the storage of linen and other materials in accordance with health regulations.
- Performed periodic deep cleans throughout the facility.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained accurate records of room status information such as check-in and check-out dates, special requests.
- Conducted thorough checks of guest rooms for cleanliness and maintenance needs. upon arrival for any potential maintenance needs or deficiencies.
- Followed up on corrective action plans implemented after previous inspections.
- Verified that all lost items were accounted for in accordance with established procedures.
- Provided feedback on performance evaluations for members of the housekeeping team.
- Regularly communicated with department heads regarding any changes or updates to hotel policies or procedures related to housekeeping.
- Collaborated with engineering staff to resolve maintenance issues identified during inspections. to resolve any issues found during inspections.
- Delegated work to staff, setting priorities and goals.
- Demonstrated knowledge of emergency response procedures in case of accidents or injuries.
- Delegated work to staff, setting priorities and goals.
Housekeeping Inspector
Ballys casio
South Lake Tahoe, California
11.2018 - 07.2025
- Inspected guest rooms and public areas to ensure cleanliness, safety standards, and compliance with hotel policy.
- Conducted daily inspections of all housekeeping staff work performance to ensure quality assurance.
- Trained housekeeping staff on proper cleaning techniques and safety protocols.
- Assisted with the training of new housekeeping employees on job duties, policies, procedures, and safety protocols.
- Provided guidance and direction to housekeeping staff on cleaning techniques and methods.
- Responded to complaints from guests regarding cleanliness or service issues in a timely manner.
- Coordinated with management to address maintenance issues in guest areas.
- Coordinated closely with engineering staff to resolve any issues found during inspections.
- Checked guest rooms upon arrival for any potential maintenance needs or deficiencies.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Performed periodic deep cleans throughout the facility as needed.
- Reviewed inventory levels for all cleaning supplies used by the housekeeping department.
- Maintained accurate records of room status information such as check-in and check-out dates, special requests.
- Verified that all lost items were accounted for in accordance with established procedures.
- Monitored the storage of linen and other materials in accordance with health regulations.
- Demonstrated knowledge of emergency response procedures in case of accidents or injuries.
- Reported discrepancies in room status and resolved issues promptly with the team.
- Communicated with maintenance team on damages to repair.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Explained goals and expectations required of trainees.
- Reported damage or theft of hotel property to management.
- Assigned specific rooms to housekeeping staff to ensure efficient cleaning operations.
Care by design
HOME HEALTH AIDE, Help at Home
Honolulu, Hawaii
04.2014 - 09.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided personal care to clients, assisting with daily living activities.
- Monitored client health, including vital signs and medication adherence.
- Assisted clients in mobility, ensuring safety during transfers and walking.
- Communicated effectively with families regarding client needs and care plans.
- Maintained cleanliness and organization of client living environments.
- Documented care activities and changes in client conditions accurately.
- Maintained clean and well-organized environment for client happiness and safety.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Supported clients emotionally, fostering companionship and positive interactions.
- Collaborated with healthcare professionals to coordinate client services effectively.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Helped client with medication self-administration.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Prepared meals and snacks according to prescribed diets.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recognized emergency situations and implemented appropriate procedures.
- Engaged patients in recreational activities such as reading books or playing games.
- Documented care provided and submitted notes to supervisor.
- Assisted in ambulation and exercise routines for clients.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Tracked and reported clients' progress based on observations and conversations.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Participated in developing individualized care plans based on medical orders and assessments.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Educated patients and families on health care needs, conditions, and options.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided entertainment and companionship through conversation, reading, and board games.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Cared for disabled children or children with sick or disabled parents.
- Provided massage therapy to support pain relief and improve patient comfort. or applied liniment, alcohol rubs or heat-lamp stimulation.
Education
Waipahu School For Adults
Waipahu, HI 07.1982 - 07.1983
Skills
- Room inspections
- Sanitation standards
- Health and safety compliance
- Standards compliance
- Housekeeping
- Staff training
- Safety equipment
- Guest relations
- Lost and found
Timeline
Housekeeping inspector
HHS
07.2025 - Current
Housekeeping Inspector
Ballys casio
11.2018 - 07.2025
Care by design
HOME HEALTH AIDE, Help at Home
04.2014 - 09.2017
Waipahu School For Adults
07.1982 - 07.1983