Pam Cusick
ARLINGTONHEIGHTS,IL
Summary
Creative Office Administrator experienced in streamlining operations and enhancing business communications. Delivered effective team collaboration and customer assistance through strong multitasking and personal time management skills. Fostered a welcoming office environment by efficiently managing administrative functions and actively participating in events.
Overview
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Office Administrator
Rainbows For All Children
Itasca, IL
01.2013 - 03.2015
- Supported President by managing schedules and correspondence, ensuring timely communication and organization.
- Responded to phone and email inquiries from families and community partners, facilitating collaborations and support.
- Coordinated volunteer activities by delegating tasks, enhancing engagement and effectiveness of volunteer efforts.
- Managed confidential records for children's grief support services
Office Manager
HKM Architects + Planners
Arlington Heights, IL
01.2007 - 01.2008
- Managed daily office operations for architecture and planning
- Tracked vendor invoices, payments, and office expenses.
- Organized various tasks to enhance office efficiency to enhance workflow efficiency. to streamline architectural operations.
Receptionist
Harris Bank of Arlington Heights
Arlington Heights
01.1999 - 05.2007
- Greeted visitors and assisted them with inquiries to enhance their experience.
- Delivered consistent, high-quality customer service while engaging with internal and external customers.
- Awarded the North Star Award for exceptional customer service.
Education
Bachelor of Arts - Mass Communication
Saint Mary’s College of Notre Dame, IN
Notre Dame, IN 08.1982 - 05.1986
Skills
- Leadership and Supervision
- Customer service excellence
- Document Control
- Office software
- Telephone Communication
- Database Management
- Meeting planning
- Business writing
- Office supply management
- Expense Reporting
Timeline
Office Administrator
Rainbows For All Children
01.2013 - 03.2015
Office Manager
HKM Architects + Planners
01.2007 - 01.2008
Receptionist
Harris Bank of Arlington Heights
01.1999 - 05.2007
Bachelor of Arts - Mass Communication
Saint Mary’s College of Notre Dame, IN
08.1982 - 05.1986