Pam Fields
Hinesville,GA
Summary
Proven track record in enhancing operational efficiency, evidenced by my role at Hugo Boss where I significantly improved order accuracy. Skilled in complaint handling and critical thinking, I excel in fast-paced environments, ensuring top-notch customer service. Demonstrated ability to foster patient trust at Home Health Care, highlighting my active listening and empathy alongside robust physical coordination.
Overview
6
6
years of professional experience
Work History
Picker Packer
Hugo Boss
11.2023 - Current
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Health Care Assistant
Home Health Care
09.2020 - 11.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Warehouse Worker
Fanatics
05.2018 - 02.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Orangeburg Wilkinson High School
Orangeburg, SC05.1984
Skills
- Complaint Handling
- Customer Service
- Call center experience
- Critical Thinking
- Active Listening
Timeline
Picker Packer
Hugo Boss
11.2023 - Current
Health Care Assistant
Home Health Care
09.2020 - 11.2022
Warehouse Worker
Fanatics
05.2018 - 02.2020
High School Diploma -
Orangeburg Wilkinson High School
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