Pam Guttierrez
Red Bluff,CA
Summary
Experienced materials management and customer support professional with 25+ years in inventory control, records management, and task coordination. Known for attention to detail, clear communication, and reliable problem solving.
Overview
2026
2026
years of professional experience
Work History
Material Management Tech II
St. Elizabeth Community Hospital
Red Bluff, California
11.1999 - 10.2025
- - Received, inspected, and stored incoming supplies.
- - Picked materials from storage and delivered them to various departments.
- - Processed purchase requisitions and delivery paperwork to ensure accurate and timely procurement.
- - Verified order contents by checking them against invoices and supporting documents.
- - Supported vendor communication to help keep deliveries on schedule.
- - Maintained inventory records and organized supply rooms to optimize stock management and accessibility.
- - Operated forklifts, pallet jacks, hand trucks, and dollies.
- Tracked missing materials and shipments, coordinating with vendors and customers to resolve discrepancies promptly.
Claims Processor
Blue Shield of CA
Red Bluff
09.1992 - 06.2005
- Reviewed member eligibility, benefits, and coverage before claim approval.
- Applied plan contract terms and coding rules to claim decisions.
- Processed medical claims using Blue Shield of California claims systems and guidelines.
Receptionist/Scheduler
All Temp Heating and Air Conditioning
Redding
1988 - 1992
- Welcomed visitors, directing them to appropriate office contacts for assistance.
- Answered incoming calls for heating and air conditioning service requests, ensuring timely support for customers.
- Scheduled appointments and coordinated technician calendars for daily dispatch.
- Entered and updated customer details in office records and service files, maintaining accurate information for efficient service.
- Completed clerical work such as filing, photocopying, transcribing, and faxing.
- Updated client accounts by collecting, recording, and revising personal and financial information.
- Protected client privacy by maintaining confidentiality of personal and financial records.
- Supported multiple departments with document preparation and data entry.
Skills
- Inventory management
- Logistics coordination
- Document management
- Data organization
- Appointment scheduling
- Appointment coordination
- Customer service orientation
- Customer interaction and support
- Attention to detail
- Time optimization
- Effective communication
- Team synergy
- Solution finding
- Office support services
- Professional conduct
Timeline
Material Management Tech II
St. Elizabeth Community Hospital
11.1999 - 10.2025
Claims Processor
Blue Shield of CA
09.1992 - 06.2005
Receptionist/Scheduler
All Temp Heating and Air Conditioning
1988 - 1992