Pamela Rochester
Food Service Worker
Rancho Santa Fe,CA
Summary
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, punctuality and customer service. Eager to leverage experience and proactive approach to contribute to a new team in a meaningful way.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Associate
Walmart
Encinitas, CA
12.2024 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Greeted customers and provided outstanding customer service.
- Assisted in inventory management by picking products to stock shelves on sales floor.
Food Service Worker
Rogue Valley Medical Center-Asante
Medford, OR
01.2020 - 09.2024
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Set up and broke down food service lines quickly to maintain service flow.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Learned other teammates' work tasks to train as backup.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Worked on trayline preparing food for patients. Delivered trays to patients in various departments.
Patient Access Representative
Dignity Health
Mt Shasta, CA
04.2019 - 12.2019
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Stat registered patients in Emergency Department. Cleaned and sterilized beds after patients leave.
- Answered phones, verified insurances and created estimates as needed for procedures being done,
- Other duties as necessary.
Food Service Worker
Dignity Health
Mt Shasta, CA
07.2017 - 04.2019
- Prepared food and supplements for patients. Helped prepare food for cafeteria and patients. Set up patient trays.
- Stocked food supplies and monitored food temperatures
- Cleaned, washed and sanitized dishes. Cleaned and sanitized kitchen before leaving.
Production Supervisor
Castle Rock Water
Dunsmuir, CA
11.2015 - 07.2017
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Prepped production line every morning to ensure a proper start up (labels, bottles and cardboard.) Tested water daily to ensure a good quality.
- Ordered raw materials as needed for production line.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Supervised ongoing daily production phases.
- Managed team of five production associates, overseeing productive production processes and meeting all deadlines.
Education
Associate of Arts - Business Administration
College of Siskiyous
Skills
Strong Work Ethic
Team Oriented
Safe Food Handling
Special Dietary Needs Understanding
Quick Learner
Positive Attitude
Customer Service
Customer engagement
Reliability and punctuality
Proactivity
Certification
Food Handler Certificate
Timeline
Retail Associate
Walmart
12.2024 - Current
Food Handler Certificate
12-2024
Food Service Worker
Rogue Valley Medical Center-Asante
01.2020 - 09.2024
Patient Access Representative
Dignity Health
04.2019 - 12.2019
Food Service Worker
Dignity Health
07.2017 - 04.2019
Production Supervisor
Castle Rock Water
11.2015 - 07.2017
Associate of Arts - Business Administration
College of Siskiyous
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