Pam Kee
Rockford,IL
Summary
Proven ability to enhance patient and guest experiences through compassionate care and efficient service during my CNA program and as a waitress. Adept in strong multitasking and team collaboration, I significantly improved environment safety and service quality. My commitment to continuous learning and excellence in hospitality and healthcare settings showcases my hard and soft skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA Student
East High School
Rockford, IL
09.2022 - 05.2023
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
- Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
- Participated in ongoing education opportunities to enhance knowledge base and stay up-to-date on industry best practices as a CNA student.
Waitress
Vanakkam India
Rockford, IL
01.2024 - 02.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Church Custodian
Crosspoint Church
Rockford, IL
02.2021 - 08.2023
- Increased longevity of church furnishings by implementing appropriate cleaning methods and maintenance routines.
- Ensured seamless operation of facilities with timely waste disposal, recycling management, and replenishment of necessary supplies.
- Safeguarded congregation health during flu seasons by regularly sanitizing high-touch surfaces throughout the facility.
- Collaborated effectively with church staff to address specific facility needs, resulting in improved overall operations.
- Supported successful events and services by taking charge of setup, breakdown, and cleaning before and after each function.
- Enhanced cleanliness and appearance of church facilities by consistently performing thorough maintenance tasks.
- Promoted environmental stewardship within the church community by implementing eco-friendly cleaning techniques and products.
Education
High School Diploma -
Northern Illinois University
Dekalb, IL05.2026
Skills
- Strong multitasking
- Team Collaboration
- Hospitality service expertise
- Compassion and Empathy
Certification
Nursing assistant completion certification.
Languages
Burmese
Native or Bilingual
Timeline
Waitress
Vanakkam India
01.2024 - 02.2024
CNA Student
East High School
09.2022 - 05.2023
Church Custodian
Crosspoint Church
02.2021 - 08.2023
High School Diploma -
Northern Illinois University