Pam Lavoie
Manchester,NH
Summary
Dynamic counselor with expertise in crisis intervention and program development. Proven ability to facilitate group activities and collaborate with diverse teams to create engaging programs that address camper needs. Compassionate counselor with experience in various therapeutic techniques including cognitive behavioral therapy, solution-focused brief therapy, and group counseling. Strengths include active listening, empathy, and crisis intervention skills. Have worked closely with clients to promote mental health improvement and foster personal growth. Significant impact made by implementing successful treatment plans tailored to individual needs.
Overview
32
32
years of professional experience
Work History
Counselor
Oberlin country day camp
Oberlin, Ohio
05.1993 - 09.2025
- Supervised daily camp operations ensuring a safe and enjoyable environment.
- Facilitated group activities promoting teamwork and social skills among campers.
- Developed and implemented engaging programs tailored to diverse camper interests.
- Collaborated with staff to create inclusive strategies for all campers' needs.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
UPS
Bob Dyer
Manchester, New Hampshire
02.2012 - 05.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Manager
Godiva Chocolates
Salem, New Hampshire
02.2012 - 03.2016
- Coordinated inventory management and supply chain logistics for optimal resource allocation.
- Supervised team members, ensuring efficient workflows and adherence to safety standards.
- Managed daily operations of chocolate production and quality assurance processes.
- Facilitated communication between departments to ensure alignment on production goals.
- Oversaw customer service initiatives, addressing inquiries and resolving issues promptly.
- Monitored staff performance and addressed issues.
Education
Bachelor of Arts - Liberal Arts, Behavior
Ohio State
03-1987
Skills
- Case management
- Program development
- Crisis intervention
- Group facilitation
- Behavioral assessment
- Customer satisfaction
- Effective communication
- Adaptability strategies
- Psychology
- Superior communication skills
- Adolescent counseling
Timeline
UPS
Bob Dyer
02.2012 - 05.2022
Manager
Godiva Chocolates
02.2012 - 03.2016
Counselor
Oberlin country day camp
05.1993 - 09.2025
Bachelor of Arts - Liberal Arts, Behavior
Ohio State