Pam May

Invoiced sales tickets using QuickBooks and sent them to customers via email or mail. Maintained up-to-date customer information while integrating new customers into the system. Logged activities in the ticket log and customer folder. Supported customers through phone and email communications. Managed monthly customer statements and generated office reports. Recorded payments into customer accounts. Documented information in the general ledger. Prepared bank deposits accurately. Organized vendor invoices for timely payments. Issued checks for vendor services and office expenses. Handled phone calls and directed inquiries as needed. Delivered outgoing mail to the post office.

Generated daily reports and processed bank deposits. Compiled weekly reports. Documented detailed step-by-step instructions for daily and weekly reporting. Assisted walk-in customers and responded to phone inquiries.