Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
Hi, I’m

Pam Nicholson

Cashier/ nursing,teaching
Cambridge,MD

Summary

Hello,

Patient Tutor offers many years of comprehensive experience teaching diverse students how to learn and retain information, for improved test scores and academic success. Focused on giving students confidence to improve performance. Collaborative and decisive leader with outstanding multitasking and mentoring abilities.

Resourceful Tutor recognized for ability to efficiently manage time and tasks, ensuring productive learning sessions. Skilled in adaptive teaching methods, curriculum development, and student engagement techniques. Excel at communication, patience, and empathy, allowing for the creation of supportive and effective learning environments.

Overview

15
years of professional experience

Work History

New Beginnings Schools Foundation
Cambridge, MD

Tutor
11.2023 - Current

Job overview

  • Prepared and administered tests to assess student understanding of course material.
  • Conducted individual tutoring sessions with students to help them improve their academic performance.
  • Provided comprehensive feedback on student progress, including areas for improvement and successes.
  • Demonstrated various teaching techniques to engage students in the learning process.

Taco Bell
Cambridge, 21613

Cashier
04.2023 - 11.2023

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Food Lion
Cambridge, MD

Cashier
02.2021 - 05.2022

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Amick Farms
Hurlock, Maryland

Deboner
05.2017 - 10.2017

Job overview

  • Accurately separated meat from bone for further processing.
  • Reviewed and inspected carcasses to ensure compliance with food safety regulations.
  • Used hand tools such as knives, saws, cleavers and scissors to remove bones from meat.
  • Cut large pieces of meat into smaller portions according to customer specifications.
  • Efficiently trimmed fat and connective tissue from the meat.
  • Removed skin from poultry using specialized deboning equipment.
  • Inspected product quality and removed any foreign material or defects before packaging.
  • Operated automated machinery used in the deboning process.
  • Maintained a clean and sanitary work environment adhering to all health and safety regulations.
  • Labeled packaged products with appropriate information including weight, date code, lot number.
  • Performed daily maintenance on equipment ensuring proper operation at all times.

Hardees Resturant
Cambridge, MD

Sandwich Maker
12.2015 - 05.2017

Job overview

  • Prepared sandwiches according to customer specifications, including ingredients and condiments.
  • Maintained a clean and safe work environment by adhering to food safety regulations.
  • Kept records of sandwich orders for inventory purposes.
  • Greeted customers in a friendly manner and answered questions about menu items.
  • Ensured all products were fresh by checking expiration dates on food packages.
  • Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
  • Followed proper procedures for preparing and storing food in accordance with health codes.
  • Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
  • Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
  • Assisted customers with special orders or requests as needed.
  • Restocked supplies such as napkins and condiments throughout shifts as needed.

KFC Taco Bell
Cambridge, MD

Cashier
05.2015 - 12.2015

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.

Burger King
Annapolis, MD

Cashier/Lead Sandwich Maker
11.2013 - 02.2014

Job overview

  • Managed daily cashier operations, including training and scheduling of staff.
  • Supervised cashiers to ensure accuracy in all transactions.
  • Developed strategies for improving customer service standards and increasing efficiency.
  • Conducted audits of the register tills to ensure compliance with company policies and procedures.
  • Balanced registers at the end of each shift and prepared bank deposits.
  • Assisted customers with inquiries, returns, exchanges, refunds, and other transactions as needed.
  • Resolved customer complaints in a professional manner while adhering to company policy.
  • Provided assistance to co-workers when needed or requested by management.
  • Maintained store security by monitoring surveillance cameras and responding to suspicious activity.
  • Ensured proper handling of hazardous materials such as cleaning supplies.
  • Performed opening and closing duties such as setting up registers, counting money.
  • Processed payments through various methods.
  • Updated inventory records on a regular basis using POS systems.
  • Ordered supplies for cashiers when necessary.
  • Verified that all items were correctly priced before being sold to customers.

Wendys Restaurant
Annapolis, Maryland

Shift Leader
03.2010 - 11.2013

Job overview

  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.

Education

Kent Island High School

High School Diploma
06-2007

University Overview

Skills

  • Educational feedback
  • Personalized learning plans
  • Skills Development
  • Records Management
  • Progress Reporting
  • Student Evaluation
  • Lesson Planning
  • Learning techniques
  • Group tutoring
  • Homework Assistance
  • Reading Comprehension
  • Study plan development
  • Concept explanation techniques
  • Project-based learning
  • Self-directed learning
  • Special Education
  • Building blocks of learning

Patience and Empathy

Problem-solving skills

Creative Thinking

Collaboration and Teamwork

Team Collaboration

Creativity and Innovation

Verbal and written communication

Organization and preparation

In-person tutoring

Adaptable nature

Growth Mindset

Peer Tutoring

Confidence building

Student Motivation

Study Skills

Group and individual instruction

Teaching strategies

Proficient in [Software]

Academic advising

Child Development

Activity-Based Learning

Assessment and Evaluation

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid time offPersonal development programs401k matchPaid sick leave4-day work week
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Tutor
New Beginnings Schools Foundation
11.2023 - Current
Cashier
Taco Bell
04.2023 - 11.2023
Cashier
Food Lion
02.2021 - 05.2022
Deboner
Amick Farms
05.2017 - 10.2017
Sandwich Maker
Hardees Resturant
12.2015 - 05.2017
Cashier
KFC Taco Bell
05.2015 - 12.2015
Cashier/Lead Sandwich Maker
Burger King
11.2013 - 02.2014
Shift Leader
Wendys Restaurant
03.2010 - 11.2013
Kent Island High School
High School Diploma

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Pam NicholsonCashier/ nursing,teaching