Pam Vo
San Jose,California
Summary
Experienced professional with a strong background in fast-paced restaurant environments. Skilled in customer service, communication, multitasking, and maintaining accuracy under pressure. Known for providing attentive, efficient service, and supporting smooth team operations. Motivated to bring these transferable skills into a medical setting, and continue growing in the healthcare field.
Overview
4
4
years of professional experience
Work History
Server
The Dive Oyster Bar
San Jose, California
06.2025 - Current
- Delivered exceptional service in a high-volume oyster bar, drawing on in-depth knowledge of oyster varieties, including regional flavor profiles, texture, and brininess, while providing expert guidance on wine pairings, beer selections, and complementary menu items to enhance the overall guest experience.
Food Runner / Greeter
Din Tai Fung
Santa Clara, California
08.2024 - 05.2025
- Ensured timely and accurate food delivery while maintaining presentation standards; memorized detailed menu items, ingredients, and common allergens to assist with guest inquiries, and upheld safety protocols in a high-volume dining environment.
- Greeted guests with professional hospitality, thoroughly communicated with the lead host to ensure a smooth seating flow, and escorted parties to their tables. Supported efficient operations by bussing and resetting tables to maintain a quick turnover. Accurately processed and organized take-out orders in a fast-paced, high-volume environment.
Medical Assistant
N. California Women's Imaging
Palo Alto, California
01.2024 - 09.2024
- Trained in breast ultrasound procedures and biopsy assistance in a women's imaging clinic, supporting radiologists with patient preparation, image acquisition, and post-procedure care while maintaining a compassionate and confidential environment.
Server
YakiniQ KBBQ
Santa Clara, California
02.2023 - 12.2023
- Provided attentive tableside service in a high-energy Korean BBQ setting, managing multiple grill stations while guiding guests through menu selections, cooking techniques, and various cuts of meat to ensure an engaging and authentic dining experience.
Shift Lead
Jamba
01.2022 - 02.2023
- Oversaw daily operations as shift lead, coordinating team tasks, managing inventory, and ensuring fast, friendly service while upholding brand standards in a high-volume smoothie and juice environment.
Education
Bachelor of Science - Nursing
San Jose State University
06-2028
Associate of Science - Nursing
De Anza College
06-2025
High School Diploma -
Silver Creek High School
06-2023
Skills
- Strong communication
- Ability to remain calm and efficient under pressure
- Following protocols and standard operating procedures
- Conflict resolution and de-escalation
- Maintaining sanitation and hygiene standards
- Adaptability in rapidly changing environments
- High volume, fast-paced multitasking
- Physical stamina and the ability to stay on your feet for long periods
- Time management
- Attention to detail
- Quick learning and retention
- Experience using POS systems
Availability
- Monday: xxx
- Tuesday: ANY
- Wednesday: xxx
- Thursday - Sunday: ANY
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Server
The Dive Oyster Bar
06.2025 - Current
Food Runner / Greeter
Din Tai Fung
08.2024 - 05.2025
Medical Assistant
N. California Women's Imaging
01.2024 - 09.2024
Server
YakiniQ KBBQ
02.2023 - 12.2023
Shift Lead
Jamba
01.2022 - 02.2023
Bachelor of Science - Nursing
San Jose State University
Associate of Science - Nursing
De Anza College
High School Diploma -
Silver Creek High School