Pa Madi Drammeh
Summary
Experienced Assistant Waiter with solid background in restaurant industry. Strengths include strong knowledge of food service standards and regulations, effective communication skills and ability to work well under pressure. Noted for enhancing customer satisfaction by delivering high-quality service in fast-paced environments. In previous roles, contributed to team success through hard work, attention to detail and excellent organizational skills.
Overview
15
15
years of professional experience
Work History
Assistant Waiter
Royal Caribbean (Odyssey of the Seas)
07.2023 - Current
- Mise en place, presenting food & beverage to guests, communicating information, giving recommendations in order to meet management goals, taking and delivering orders, communicating effectively with team members to enhance smooth service.
Waiter
Kololi Beach Resort
10.2010 - Current
- Mise en place, welcoming guests, sharing menu and recommending when necessary, taking and delivering orders, clearing tables, serve and attend to guests to ensure satisfaction and prompt response to requests, set buffet and banquet services, resolving complaints to achieve solutions for customers and restaurant. Communicate effectively with customers, co-workers and supervisors.
Education
Certificate - Food and Beverage Service
Gambia Hotel School
The Gambia08.2009
WASSCE Certificate -
Kinderoff Bottrop Technical Senior School
The Gambia06.2007
Skills
- Mise en place
- Food presentation
- Order processing
- Customer service
- Menu expertise
- Table management
- Menu knowledge
- Team communication
- Time management
- Interpersonal skills
- Team player mentality
- Guest engagement
- Service efficiency
- Quick decision making
- Efficient food delivery
- Adaptability under pressure
- Food safety
- Patience and empathy
- Understanding dietary restrictions
- Reliability and punctuality
- Cleanliness standards
- Order accuracy
- Food preparation knowledge
- Table setting
- Service prioritization
References
- Lynda, Freestone, Proprietress, +220 7715888, Kololi Beach Resort
- John, Freestone, Director, +220 7891025, Coco Ocean Hotel
Hobbies and Interests
Football, going to the gym
Timeline
Assistant Waiter
Royal Caribbean (Odyssey of the Seas)
07.2023 - Current
Waiter
Kololi Beach Resort
10.2010 - Current
Certificate - Food and Beverage Service
Gambia Hotel School
WASSCE Certificate -
Kinderoff Bottrop Technical Senior School
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