Pamala Barnes
Hiltons,VA
Summary
Seasoned Professional Dog Groomer and successful Business Owner with a proven track record from Pam's Pet Pawlor to Magnolia's Place Pet Grooming. Expert in advanced clipper skills and breed standards, coupled with unparalleled patience and understanding. Achieved significant reduction in grooming time through efficient techniques, ensuring high-quality service and client satisfaction.
I have extensive customer service skills. I am organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am hardworking and passionate with strong organizational skills and eager to learn something new.
Overview
15
15
years of professional experience
Work History
Professional Dog Groomer/Small Business Owner
Pam's Pet Pawlor
01.2023 - 09.2024
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Answered phones and made appointments.
- Groomed dogs in a safe and timely manner.
- All aspects of running a successful, small business.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
Professional Dog Groomer
Scruffy and Friends
09.2022 - 12.2022
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
Professional Dog Groomer/Business Owner
Magnolia's Place Pet Grooming
07.2009 - 08.2022
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
- Extensive customer service.
- Answer phones and make appointments.
- All the aspects of running a successful business.
Education
High School Diploma -
David Crockett
Jonesborough, TN05-1986
Skills
- Proper Bathing Techniques
- Advanced Clipper Skills
- Expert Scissoring Techniques
- Sanitary Area Grooming
- Patience and understanding
- Safe handling practices
- Cleaning and sanitizing
- Knowledge of Breed Standards
- Record Keeping Abilities
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
Timeline
Professional Dog Groomer/Small Business Owner
Pam's Pet Pawlor
01.2023 - 09.2024
Professional Dog Groomer
Scruffy and Friends
09.2022 - 12.2022
Professional Dog Groomer/Business Owner
Magnolia's Place Pet Grooming
07.2009 - 08.2022
High School Diploma -
David Crockett
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