Open To Work
Pamela Allen
Information Technology
Bangor,MI
Summary
Dynamic AI Voice Generalist with proven expertise at Outlier.ai in prompt engineering and model iteration. Skilled in voice recognition and conversational design, I excel in delivering high-quality AI applications. A collaborative team player, I ensure project success through critical feedback and innovative solutions, driving impactful results in voice technology.
Overview
9
9
years of professional experience
2
2
Certification
Work History
AI Voice Generalist
Outlier.ai
11.2025 - Current
- Conducted bias detection and model iteration to improve AI voice performance and reliability
- Developed and maintained outlier detection platform for text-to-speech tools, enhancing model accuracy
- Provided critical feedback and collaborated with cross-functional teams to refine voice AI projects
- Prompt Engineering & AI Evaluation
- Voice AI Annotation (NLP, Phonetics)
- Multimodal Data Curation
Team Truck Driver
Gale Wayne Trucking LLC.
02.2017 - 01.2021
- Hauled OTR freight (3K+ miles/week) to achieve 98% on-time delivery rate.
- Alternated 12-hr shifts with partner, maintaining 24/7 runs safely.
- Performed pre/post-trip inspections; zero accidents/violations in 2 yrs.
- Managed ELD logs and ensured load securement and DOT compliance for safe operations.
- Monitored and recorded refrigeration unit temperatures to maintain cargo integrity.
Education
Accelerated Bachelor of Science to Master of Science - Information Technology, Information Technology Management
Western Governors University
Salt Lake City10-2027
Skills
- Voice recognition
- AI Generalist
- Machine Learning
- Voice User Interface
- Natural Language Processing
- Conversational Design
- AI Application Development
- Team Truck Driving
Certification
- CompTIA A+, 01/26
- ITIL Foundations 4, 07/25
Citizen Scientist Projects
- LIGO (Laser Interferometer Gravitational-Wave Observatory)- Gravity Spy
- NASA-Backyard Worlds: Planet 9
- CERN- New Particle Search
- GAIA- VARI Project
- Pan STARRS Observatory- IASC'S Asteroid Search
Timeline
AI Voice Generalist
Outlier.ai
11.2025 - Current
Team Truck Driver
Gale Wayne Trucking LLC.
02.2017 - 01.2021
Accelerated Bachelor of Science to Master of Science - Information Technology, Information Technology Management
Western Governors University