Pamela Banks
Glenarden,MD
Summary
Seasoned Administrator with background in managing office operations, coordinating with multiple departments, and improving administrative processes. Known for strength in strategic planning, team leadership and problem-solving. Demonstrated ability to streamline office operations for efficiency and productivity. Proven track record of positive impact on workplace environment and staff morale.
Overview
49
49
years of professional experience
Work History
Administrator Lll
State of Maryland
Hunt Valley, MD
12.2015 - Current
- Engaged in overseeing, coordinating agency operations, and responsible for organizing, administering, and supervising the interpretation of agency policies, directives, and procedures designed to accomplish the mission of the agency.
- Plan, organize, direct, and control the activities of a team of Wage-Hour Investigators who enforce the protective labor laws and regulations.
- Train investigators on Maryland wage statutes, FLSA, and federal wage-hour regulations.
- Evaluates the efficiency of operations, and develops, revises, and recommends new policies and standards where appropriate.
Associate Director, Office of Wage-Hour
District Of Columbia Government
Washington, DC
02.1993 - 04.2024
- Administered a program to assure compliance with the wage laws of the District of Columbia, including the enforcement of the Minimum Wage Act, Wage Payment and Wage Collection Law, overtime regulations, and the Accrued Sick and Safe Leave Act.
- Supervised and reviewed the work of staff members of wage-hour compliance specialists.
- Served as a liaison to the D.C. Office of the Attorney General.
- Provided expert testimony in cases referred to the DC Superior Court.
Wage-Hour Investigator
District Of Columbia Government
Washington, DC
10.1975 - 01.1993
- Investigated wage claims and conducted audits of employers to determine compliance with the provisions of the District of Columbia's wage statutes.
- Developed, interpreted, and applied policies, procedures, and operating standards in determining compliance with the statutes.
- Analyzed and applied labor legislation.
Education
MBA -
Howard University
Washington, DC05-1974
Bachelor of Arts - Accounting
Howard University
Washington, DC05-1971
Skills
- Proficient in Microsoft Suite
Timeline
Administrator Lll
State of Maryland
12.2015 - Current
Associate Director, Office of Wage-Hour
District Of Columbia Government
02.1993 - 04.2024
Wage-Hour Investigator
District Of Columbia Government
10.1975 - 01.1993
MBA -
Howard University
Bachelor of Arts - Accounting
Howard University
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