Pamela Bautista
New York,NY
Summary
Self-motivated professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly professional committed to reaching business goals.
Overview
1
1
Certification
5
5
years of post-secondary education
16
16
years of professional experience
Work History
Teller
Ritecheck
The Bronx, New York
05.2025 - Current
- Processed customer transactions efficiently and accurately.
- Maintained cash drawer balance throughout the shift.
- Assisted customers with account inquiries and transaction issues.
- Assist customers with check cashing, money transfers, money orders and bill payments.
- Resolve customer inquiries in a timely manner
Assistant Event Coordinator
Judy By Design
Brooklyn, NY
08.2022 - 05.2025
- Coordinated event logistics, including venue selection and vendor management.
- Assisted in designing event layouts and decoration themes for client satisfaction.
- Managed communication with clients to ensure all event details were understood.
- Prepared materials and resources needed for successful client presentations.
- Responded promptly to inquiries about the organization's services and events.
Customer Service Representative
Muebles Yamasá
Monte Plata, Domincan Republic
07.2018 - 06.2022
- Assisted customers with product selection and addressed inquiries.
- Resolved customer complaints promptly to ensure satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Customer Service Representative
Conmax
Santo Domingo Pueblo, Dominican Republic
08.2010 - 09.2016
- Supported front office staff with billing and insurance verification tasks.
- Scheduled appointments and coordinated follow-up visits for patients.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
Education
Bachelor's Degree - Marketing
O&M Dominican University
Santo Domingo, Domincan Republic 01.2015 - 10.2019
Skills
- Transaction processing
- Transaction accuracy
- Cash handling and management
- Financial documentation
- Customer account support
- Customer relationship management
- Financial services
- Attention to detail
- Conflict resolution
- Effective communication
Languages
Spanish
Native/ Bilingual
Certification
- Accounting
- Digital Marketing in IAB Spain
Timeline
Teller
Ritecheck
05.2025 - Current
Assistant Event Coordinator
Judy By Design
08.2022 - 05.2025
Customer Service Representative
Muebles Yamasá
07.2018 - 06.2022
Bachelor's Degree - Marketing
O&M Dominican University
01.2015 - 10.2019
Customer Service Representative
Conmax
08.2010 - 09.2016