Madeline Perez
Friendswood,TX
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Teller
Chocolate Bayou Community FCU
Alvin, Texas
02.2023 - Current
- Processed member transactions accurately and efficiently.
- Assisted members with account inquiries and provided excellent customer service.
- Managed cash drawer, ensuring sufficient funds and proper cash handling procedures.
- Received and processed member transactions. Deposits, withdrawals, loan payments and other banking services.
- Answered Member inquiries regarding bank products and services.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Verified members' identification to ensure compliance with laws and regulations.
- Explained account information to members in detail as needed.
- Issued and received money orders, cashier checks, and savings bonds.
- Identified transaction errors when debits and credits did not balance.
- Service and balance coin machine.
- Balance and fill cash machines.
Hostess
Escalante’s Tex Mex
Webster, Texas
01.2025 - 06.2025
- Welcomed and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservations using the company's booking system for efficient seating.
- Coordinated with servers to communicate guest needs and preferences effectively.
Hostess, Togo Hostess, service partner, server
Red Robin
Friendswood, TX
06.2022 - 06.2023
- Welcomed guests warmly upon arrival and managed waiting lists efficiently.
- Assigned tables to guests and coordinated seating arrangements for optimal flow.
- Communicated effectively with servers to relay guest needs and special requests.
- Handled guests questions and resolved minor issues with professionalism and courtesy.
- Answered questions about anything on the menu and gave recommendations what to order.
Team Member
Lovisa
Friendswood, TX
10.2021 - 12.2021
- Assisted customers in picking jewelry and accessories to enhance their style.
- Maintained store cleanliness and organized displays for optimal customer experience.
- Processed transactions accurately using point-of-sale systems for efficient service.
Team Member
Blaze Pizza
Friendswood
10.2020 - 09.2021
- Assisted guests with making their pizzas.
- Operated cash registers to process payments from customers.
- Welcomed guests upon entering the store with a friendly demeanor.
- Monitored expiration dates on food items for freshness assurance.
- Answered telephones, directed calls, and took messages.
Education
Clear Brook High School
Friendswood, TXSkills
- Cash handling
- Transaction processing
- Account management
- Regulatory compliance
- Payment processing
- Time management
- Problem solving
- Sales techniques
- Listening and comprehension
- Transaction processing accuracy
- Cash handling expertise
- Approachable
- Positive
- Cash drawer balancing
- Fraud identification
- Friendly
- Customer engagement
- Team collaboration
- Attention to detail
- Active listening
- Warm greetings
- Strong work ethic
- Customer service
- Retail sales
- Organization skills
Timeline
Hostess
Escalante’s Tex Mex
01.2025 - 06.2025
Teller
Chocolate Bayou Community FCU
02.2023 - Current
Hostess, Togo Hostess, service partner, server
Red Robin
06.2022 - 06.2023
Team Member
Lovisa
10.2021 - 12.2021
Team Member
Blaze Pizza
10.2020 - 09.2021
Clear Brook High School