Pamela Bester
Lansing,IL
Summary
Utilize strong customer service skills, employee management experience, team leadership, and computer proficiency to contribute to a dynamic and growth-oriented environment.
Overview
2
2
years of post-secondary education
22
22
years of professional experience
Work History
PROPERTY PRESERVATION
Safeguard Properties
Ohio, IL
06.2008 - 08.2022
- Conducted independent property visits for banks and lenders to verify occupancy and assess conditions, ensuring accurate reporting for decision-making.
- Evaluated home conditions and established market value, providing critical data for lenders and investors.
- Performed insurance loss inspections on residential properties, verifying repair progress following claims for fire and storm damage, facilitating timely restoration.
- Captured high-quality photography of exterior and interior spaces to substantiate findings.
- Compiled all observational data and photos into standardized digital reports to send back to the financial institution or property preservation company.
HEALTH INFORMATION TECHNICIAN
St. Bernard Hospital
Chicago, IL
04.2009 - 07.2014
- Performed analysis (concurrent/regular) online for inpatient discharged records via Meditech/Health Span Imaging systems.
- Conducted quantitative and qualitative analysis on inpatient discharge records, identifying inappropriate documentation, obliterations, and medico-legal issues for management review.
- Compiled, maintained, and updated patient files, ensuring documents met standards for timeliness, completeness, and accuracy.
DEPARTMENT MANAGER
Qualex Inc.
Munster, IN
08.2006 - 12.2009
- Managed monthly inventory control processes, ensuring optimal stock levels and minimizing discrepancies.
- Organized and arranged new merchandise from weekly shipments on store shelves.
- Achieved high-quality outputs by processing and printing digital media and canister film. Enhanced visual appeal through effective color balance adjustments and cropping. Restored and retouched damaged photographs to preserve quality using Photoshop.
- Performed routine maintenance and operational procedures on chemical photo processing machines to maintain functionality and reliability.
- Processed and printed digital media and canister film, enhancing visual appeal through color balance adjustments and cropping, while restoring and retouching damaged photographs using Photoshop.
CAGE CASHIER
Majestic Star Casino
Gary, IN
11.2003 - 06.2006
- Processed slot machine jackpots and fulfilled credit requests at casino cage areas.
- Processed check cashing and coupon redemptions, ensuring accurate transactions and customer satisfaction.
- Assisted customers with check cashing and coupon redemptions.
- Coordinated player buy-ins for table games and slot tournaments, enhancing player engagement.
- Managed secure payments and payouts, safeguarding financial assets and maintaining compliance.
- Ensured adherence to federal and Indiana currency reporting regulations.
PHARMACY TECHNICIAN
Osco Pharmacy
Chicago Heights, IL
10.2000 - 07.2003
- Executed precise measurement of prescribed medications prior to patient dispensing.
- Managed processing of insurance information and patient prescription orders.
- Facilitated communication between patients and pharmacists, ensuring clear conveyance of inquiries and effective delivery of recommendations.
- Maintained accurate patient records by regularly updating information in the database.
- Entered patient profiles, processed medical insurance claims, and handled point-of-sale transactions to streamline pharmacy operations.
Education
Certificate - Electrical Engineering Technician
DeVry University
Tinley Park, IL 07.2003 - 03.2005
Bachelor of Science - Biology
Buena Vista University
Storm Lake, IASkills
- Property market analysis
- Property tax research
- Property photography
- Effective workflow management
- Medical billing & coding
- Health information systems
- Data entry
- Microsoft Office
- Team building and leadership
- Customer relations
Timeline
HEALTH INFORMATION TECHNICIAN
St. Bernard Hospital
04.2009 - 07.2014
PROPERTY PRESERVATION
Safeguard Properties
06.2008 - 08.2022
DEPARTMENT MANAGER
Qualex Inc.
08.2006 - 12.2009
CAGE CASHIER
Majestic Star Casino
11.2003 - 06.2006
Certificate - Electrical Engineering Technician
DeVry University
07.2003 - 03.2005
PHARMACY TECHNICIAN
Osco Pharmacy
10.2000 - 07.2003
Bachelor of Science - Biology
Buena Vista University