Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lina Betancourt

West Palm Beach,FL

Summary

Experienced skin care specialist seeking to obtain a position as an esthetician with a spa that will allow me to utilize my schooling and training in a productive environment with the opportunity for advancement.

Highly motivated, self-directed individual, oriented to fast pace environments. Exceptional at overcoming job related challenges. Committed to provide excellent customer service. Fast learner and team player. Think about the size of the team you led, the number of projects you balanced, or the number of articles you wrote.

Overview

21
21
years of professional experience

Work History

Esthetician

Beverly Hills Wellness Center and Med Spa
04.2019 - 12.2023
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Sterilized equipment for patient treatments.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Stocked treatment rooms with proper supplies.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.

Esthetician

SPA 360
12.2002 - 10.2018
  • Foster a friendly, warm and exceptional customer experience, increase client base and client retention
  • Welcome clients as they arrived for appointments
  • Maintaining OSHA sanitation and sterilization requirements up to date
  • Stock and prepare treatment room with proper supplies
  • Discuss procedures and treatment options with clients
  • Perform different skin care therapies as per needs and requirements of clients
  • Inform and recommend appropriate available products to clients to increase retail sales
  • Train and educate new staff on spa procedures

Lead Esthetician

MASSAGE ENVY
01.2011 - 10.2012
  • Greeted clients and recorded information regarding individual skin problems
  • Provided clients with information on the spa's services and procedures
  • Analyzed, consulted and recommended proper skin care services
  • Performed different skin care therapies
  • Maintained OSHA sanitation and sterilization requirements up to date
  • Promoted products associated with the spa
  • Educated clients about individual skin care needs and the importance of home use regiment
  • Interviewing potential candidates for job openings
  • Proven successful in cross-sale and elevate services, products, promotions, along with retail consultancy
  • Inventory and display management

Education

MASSAGE THERAPY -

Academy of Palm Beach
Lake Worth, Florida
01.2012

ESTHETICIAN -

Palm Beach State College
Lake Worth, Florida
01.2010

Skills

    European facial Deep cleansing facial Anti aging facial Acne facials Acne specialist Microdermabrasion facial Dermaplaning Chemical peels Medical peels Backcial Hydra facial Microneedeling Microneedeling RF Microcurrent Fibroblast plasma Venus legacy Body contouring

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Esthetician

Beverly Hills Wellness Center and Med Spa
04.2019 - 12.2023

Lead Esthetician

MASSAGE ENVY
01.2011 - 10.2012

Esthetician

SPA 360
12.2002 - 10.2018

MASSAGE THERAPY -

Academy of Palm Beach

ESTHETICIAN -

Palm Beach State College

Similar Profiles

CREATE PROFILE
Lina Betancourt