Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Bircann

Spring,TX

Summary

Dynamic veterinary technician with extensive experience at Greatwood Veterinary Clinic, excelling in customer service and pet care. Proven ability to manage multi-line phone systems and ensure accurate vaccine administration. Bilingual in Spanish, I adapt quickly to diverse environments while maintaining professionalism and efficiency in high-pressure situations.

Overview

14
14
years of professional experience

Work History

VETERINARY TECHNICIAN

Greatwood Veterinary Clinic
10.2023 - 07.2024
  • Welcome the clients to the clinic and check them in
  • Let the DVM and the technicians know that the clients are here and which room they are in, and what kind appointment they are in for
  • Take calls and schedule appointments for the clients
  • Make sure the area is nice and clean and always smile when the clients comes in
  • Check the medication request and give it to the DVM to sign if approved
  • Call the clinic communication for any questions or concern that the client may have
  • Knowledgeable on how to run fecal 3 way test, blood work, ear cytology, radiology and urine sample

VETERINARY TECHNICIAN

Thrive Pet Healthcare
03.2023 - 10.2023
  • Exceptional service with pet owners in regards of their pet situation
  • Receptionist duties such as scheduling appointments for patients and tech
  • Ensure that all pets received the correct vaccine and provided blood work and fecal analyst
  • Radiology
  • Scheduled appointments and maintained calendar for office staff.
  • Managed multi-line phone system and routed calls efficiently.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Composed and prepared routine correspondence, letters and reports with job-related software.

FORKLIFT OPERATOR

Igloo Products Corp
04.2021 - 03.2023
  • Sit up and down forklift
  • Unload and loaded truck under two hours while maintaining professionalism
  • Moved products and or materials with designated trailers while in route trucks
  • Conducted daily inspections to ensure forklift safety and performance.
  • Operated forklifts to move materials within the warehouse efficiently.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Used handheld scanners for warehouse management system compliance.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.

UTILITY OPERATOR

Mars Petcare
10.2010 - 08.2021
  • Palletizing the boxes
  • SCE ( check for metal in the bones )
  • Input the water sealing test and the SCE in the computer for data entry
  • Check the manufacturing dates making sure the dates are coming out correctly
  • Monitored machinery performance to identify maintenance needs and prevent downtime.
  • Executed daily checks on pumps, filters and other machinery before beginning shift duties.
  • Monitored and recorded data related to water flow, pressure, temperature and other variables to ensure optimal functioning of the utility system.
  • Maintained cleanliness around work areas by sweeping floors and cleaning up spills.

Education

VETERINARIAN MEDICINE -

ABC Animal Behavior College
Valencia, CA
01.2023

HIGH SCHOOL -

Truman S High School
Independence, MO
01.2017

Skills

  • Spanish speaking
  • Customer service
  • Front desk
  • Pet care (handling and restraint)
  • Forklift
  • Chemical operator
  • Communication
  • Adaptability

Timeline

VETERINARY TECHNICIAN

Greatwood Veterinary Clinic
10.2023 - 07.2024

VETERINARY TECHNICIAN

Thrive Pet Healthcare
03.2023 - 10.2023

FORKLIFT OPERATOR

Igloo Products Corp
04.2021 - 03.2023

UTILITY OPERATOR

Mars Petcare
10.2010 - 08.2021

VETERINARIAN MEDICINE -

ABC Animal Behavior College

HIGH SCHOOL -

Truman S High School

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