Pamela Bishop
Telemarketing manager, office manager and human resource manager
Groveland,FL
Summary
Dynamic Assistant Manager with a proven track record at Express, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and staff training, while ensuring accurate financial reporting. Recognized for fostering a positive work environment and improving operational efficiency, contributing to overall business success.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager Express in Palm Beach, Florida
Express
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
264 Restaurant in Palm Beach
01.1979 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associates Degree
Palm Beach Senior College
Lake Worth, Florida2031
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
Accomplishments
I want employee of the year for three years in a one employee at the month for one month I got the key to the city of Pennsylvania
Timeline
Assistant Manager
264 Restaurant in Palm Beach
01.1979 - Current
Assistant Manager Express in Palm Beach, Florida
Express
Associates Degree
Palm Beach Senior College
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