Highly competent, seasoned Case Manager with passion for coordinating quality care for patients, demonstrated exemplary interpersonal skills and commitment to helping patients receive effective care in line with preferences and standards
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN Case Manager
Lowell General Hospital Main Campus
Lowell, MA
04.2013 - Current
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Responded promptly and professionally to patient questions and concerns.
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Worked with suppliers and vendors on provision of medical equipment, items and services.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Completed initial assessments of patients and family to determine and address individual home care needs. ·
RN Case Manager
Whittier Rehabilitation Hospital
Westborough, MA
08.2007 - 06.2011
Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
Administrative Assistant, OR Scheduling at Lowell General Hospital - Main CampusAdministrative Assistant, OR Scheduling at Lowell General Hospital - Main Campus