Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Blunk

Kansas City,MO

Summary

Results-oriented leader with over 15 years of experience directing and mentoring top talent within the tax industry. Possesses a deep understanding of both individual and business tax (20+ and 15+ years respectively), complemented by 25 years of robust accounting and administrative experience across a variety of businesses.

Overview

18
18
years of professional experience

Work History

Seasonal Manager

Intuit
01.2022 - Current
  • Provided a training and coaching environment for the team. Enabled a Peer 2 Peer environment.
  • Helped to drive customer satisfaction through proactive and constructive engagement in a cross-functional team.
  • Fostered a team environment of collaboration, accountability, and continuous improvement.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for experts.

Accounting and Human Resources Manager

Aeroform Athletics
01.2019 - 01.2023
  • Handle all aspects of Accounting and Human Resources.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Handled all payment types for payables and receivables.
  • Balanced accounts and performed month end and year end requirements.

General Manager

Liberty Tax Service
01.2008 - 01.2022
  • As a GM, managed over 30 employees.
  • Developed teams within each store that was able to collaborate effectively, foster a positive work environment and provide the best customer service. These stores were consistently a part of the top stores in the Kansas City area.
  • Extensive knowledge in problem solving, training and building strong relationship to help with long-term success.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Can prepare individual and business tax returns

Sr Accounts Payable and Customer Service Relations

JE Dunn Construction Company
Kansas City, Missouri
01.2007 - 01.2018
  • Worked with top vendors to ensure strong long term relationship for all parties involved.
  • Worked with Sr Leadership to develop and ensure guidelines for credit cards, personal reimbursements and charitable donations.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.
  • Worked well in team setting, providing support and guidance.

Education

Enrolled Agent -

Fast Forward Academy / Intuit EA Program
09.2022

Associate of Science - Accounting

Longview Community College
Lee's Summit, MO
05.1994

Skills

  • Microsoft Office
  • Google
  • Turbo Tax
  • ProConnect
  • Drake
  • Customer service
  • Team leadership
  • Decision-making
  • Critical Thinking
  • Multi-Tasking
  • Problem Solver
  • Team Player

Timeline

Seasonal Manager

Intuit
01.2022 - Current

Accounting and Human Resources Manager

Aeroform Athletics
01.2019 - 01.2023

General Manager

Liberty Tax Service
01.2008 - 01.2022

Sr Accounts Payable and Customer Service Relations

JE Dunn Construction Company
01.2007 - 01.2018

Enrolled Agent -

Fast Forward Academy / Intuit EA Program

Associate of Science - Accounting

Longview Community College
Pamela Blunk