Pamela Brown
Manor
Summary
Detail-oriented professional with extensive experience in hairstyling and customer relations. Demonstrates strong project management and data analysis skills to improve service delivery and team performance. Committed to fostering a positive environment while achieving customer satisfaction.
Overview
18
18
years of professional experience
Work History
Hairstylist
Sportclips INC.
Georgetown
04.2008 - 07.2026
- Delivered personalized haircuts and styles to ensure customer satisfaction.
- Advised clients on personalized hair care products and maintenance techniques to achieve desired looks.
- Ensured cleanliness and organization of workstations and tools to enhance operational readiness.
- Collaborated with team members to streamline service delivery and improve customer experience.
Dell Children's Hospital
Medical Center
Austin
05.2023 - 11.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs during interactions to provide tailored solutions.
- Collaborated with team members to enhance service delivery standards.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted in developing training materials for improved team performance.
- Consistently met daily performance goals set by management team members.
Education
MBA - Business Administration
University of Phoenix
Phoenix, AZ05-2026
Bachelor of Science - Business Administration
University Of Phoenix.
Phoenix, AZ11-2023
Associate of Arts -
University Of Phoenix
Phoenix, AZ03-2021
Skills
- Salon operations
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Problem solving
- Trend analysis
Timeline
Dell Children's Hospital
Medical Center
05.2023 - 11.2024
Hairstylist
Sportclips INC.
04.2008 - 07.2026
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business Administration
University Of Phoenix.
Associate of Arts -
University Of Phoenix