Professional social worker with experience in healthcare settings, specializing in patient advocacy and resource coordination. Skilled in crisis intervention, case management, and emotional support. Strong focus on team collaboration and achieving outcomes under changing circumstances. Valued for empathy, adaptability, and communication skills.
Overview
24
24
years of professional experience
Work History
Medical Social Worker
Landmark Hospital
02.2018 - 10.2025
Completed psychosocial history and assessment on each patient documenting entry in a concise and accurate manner in patient's chart.
Ongoing psychosocial needs/issues assessed when identified by patients, families, team members and staff to develop tailored care plans to enhance overall well-being.
Collaborated with multidisciplinary teams to coordinate comprehensive discharge planning for patients.
Patient and family education.
Advocated for patient rights and needs, resulting in improved service delivery from healthcare providers.
Facilitated family meetings to discuss patient care plans.
Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
Participated as field instructor to students from Southeast Missouri State University for completion of their practicum.
Provided emotional support and counseling to patients and families navigating complex healthcare decisions including end of life counseling.
Facilitated access to community resources, agencies and hospital resources ensuring continuity of care post-discharge.
Assessment and referrals regarding possible abuse, neglect and/or financial exploitation.
Adhere to NASW Code of Ethics as well as compliance with all applicable laws, regulations and employer standards.
Medical Social Worker
Southeast Hospital (Hospice From 07-2016 to 04-2018)
11.2001 - 04.2018
Assessed patient needs and developed tailored care plans to enhance overall well-being.
Provided emotional support and counseling to patients and families navigating complex healthcare decisions.
Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
Coordinated individualized discharge plans to manage safe transition back into community and home environments ensuring continuity of care post-discharge.
Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
Worked with medical teams, patients and families to implement effective treatment plans.
Facilitated support group meetings, fostering community of support among individuals facing similar health challenges.
Managed caseload to satisfy multiple patients with diverse needs.
Conducted in-home visits to provide supportive services.
Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
Advocated for patient rights and needs, resulting in improved service delivery from healthcare providers.
Customized intervention strategies to meet unique cultural and personal needs of patients.
Assessed risk factors of patients and made referrals for further services.
Collaborated with multidisciplinary teams to coordinate comprehensive discharge planning for patients.
Education
Master of Science - Social Work
University of Missouri
Columbia, MO
12-2000
Bachelor of Science - Social Work
Southeast Missouri State University
Cape Girardeau, MO
12-1993
Skills
Grief support
Clinical documentation
Family support
Interdisciplinary coordination
Networking with staff
Discharge planning
Psychosocial assessment
Hospice care
Educating families
Coordinating services
Referral coordination
Crisis intervention
Problem-solving
Time management
Multitasking
Reliability
Worker supervision
Active listening
Adaptability and flexibility
Verbal and written communication
Organizational skills
Timeline
Medical Social Worker
Landmark Hospital
02.2018 - 10.2025
Medical Social Worker
Southeast Hospital (Hospice From 07-2016 to 04-2018)