Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Buckner

Jackson,Michigan

Summary

Detailed oriented reporting specialist with 5+ years of experience in loan portfolio analysis, compliance reporting, and covenant tracking. Ensuring data reporting accuracy. Skilled in utilizing lending systems (e.g., LaserPro, nCino and Jack Henry).

Overview

30
30
years of professional experience

Work History

Commercial Loan Servicing Specialist

ELGA Credit Union
Grand Blanc, MI
06.2024 - Current

Portfolio Reporting: Preparing periodic reports on commercial loan portfolio performance for management, including updating loan pipelines.

Compliance Monitoring: Ensuring commercial loans meet covenant requirements and internal bank policies.

Documentation & Accuracy: Maintaining accurate, up to date loan files by performing post close audit reviews.

Loan Servicing: Assist with audit requirements for internal and external audit reviews, gather HMDA information for quarterly reporting.

Documentation & Process Management Specialist

Capitol National Bank
11.2019 - 06.2024
  • Prepare documentation for commercial loan closings. Responsible for monthly reporting and maintenance of the SBA forgiveness loans from the SBA Forgiveness Program. Update balances for the Small Business Loan portfolio and report balances on SBA Colson website monthly, prepare wire to send funds. Prepare monthly reports that are reviewed by upper Management. Prepare procedures as needed and assist in implementation and upgrading of bank software.

Home Equity Business Processor

Community Choice Credit Union fka Michigan Community Credit Union
08.2016 - 11.2019
  • Duties are split between two different departments, Lending and Business Services. Lending – Responsible for preparing home equity documents for closings; prepare mortgages discharges; review Title Work and Final Title Policies; lending projects as assigned.
  • Business Services – PC transfer numerous reports to excel monthly; arrange and prepare for review by management. Update balances for the Small Business Loan portfolio and report balances on SBA website monthly, prepare wire to send funds.

Servicing Manager

Michigan Community Credit Union fka EECU A Community Credit Union
10.2008 - 08.2016
  • Manage direct reports that are responsible for Loan/Depository and Commercial Quality Control, Mortgage Servicing and Account Servicing. Oversee Compliance for the servicing area.

Assistant Branch Manager/MSR

Michigan Community Credit Union fka EECU A Community Credit Union
04.1999 - 10.2008
  • Responsible for answering phone; taking loan applications over the phone; type and book various loan documentation. Day-to-day, balance ATM, Vault and process teller transactions; balance drawer. Indirect Loan Representative; visited various Car Dealerships (approved, denied and booked loans).

Commercial Loan Processor

Republic Bank
05.1997 - 04.1999
  • Responsible for answering telephones; distributing mail; going through commercial insurance; typing and booking commercial loan documents; typing various correspondence for several different loan officers; preparing day to day commercial loan payments and reviewing and correcting the discrepancy report.

Consumer Loan Clerk II

Flagstar Bank, FSB formerly Security Savings Bank, FSB
10.1996 - 05.1997
  • Responsible for inputting all consumer loan files into the BISYS Interface System; correct all consumer loans inputted incorrectly onto the system; prepare various month-end reports. Cut all checks and run journal transactions for the whole department; do miscellaneous file maintenance; send all mortgages in for recording and send out maturity letters for renewal on all LOC loans.

Education

Associates Degree - Business

Baker College of Jackson
Jackson, Michigan

Diploma - General Studies

Jackson High School
Jackson, Michigan

Skills

  • Credit Committee Member (Decision loans that are out of Guidelines); Compliance eSchool (Compliance Certificate); Leadership Academy/Jackson Chamber - Certificate; ELP 360 Program/Humanergy; Strategic Planning

Timeline

Commercial Loan Servicing Specialist

ELGA Credit Union
06.2024 - Current

Documentation & Process Management Specialist

Capitol National Bank
11.2019 - 06.2024

Home Equity Business Processor

Community Choice Credit Union fka Michigan Community Credit Union
08.2016 - 11.2019

Servicing Manager

Michigan Community Credit Union fka EECU A Community Credit Union
10.2008 - 08.2016

Assistant Branch Manager/MSR

Michigan Community Credit Union fka EECU A Community Credit Union
04.1999 - 10.2008

Commercial Loan Processor

Republic Bank
05.1997 - 04.1999

Consumer Loan Clerk II

Flagstar Bank, FSB formerly Security Savings Bank, FSB
10.1996 - 05.1997

Diploma - General Studies

Jackson High School

Associates Degree - Business

Baker College of Jackson
Pamela Buckner