Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Pamela Cantu-Elias

Pamela Cantu-Elias

Oakland,CA

Summary

Empathetic Medical Assistant experienced in providing direct patient care and managing medical office operations. Focused on delivering exceptional patient satisfaction and maintaining compliance with industry standards. Strong interpersonal skills build trust and enhance patient interactions. Aiming to apply expertise within a respected medical organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

brighter-beginnings
richmond, CA
10.2024 - Current
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Maintained accurate patient records using electronic health record systems.
  • Prepared examination rooms and ensured proper sterilization of instruments.
  • Collected and processed laboratory specimens for testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.

Front Office Receptionist

Brighter-Beginnings family clinic
Richmond, CA
11.2022 - Current
  • Welcomed patients, creating positive impressions to enhance clinic experience.
  • Managed front desk operations for seamless patient flow and service.
  • Scheduled appointments, optimizing clinic efficiency and reducing wait times.
  • Processed faxes and verified insurance for patient eligibility confirmation.
  • Registered patients in CCHP, Family-Pact, and Cares programs to improve access.
  • Handled phone inquiries, relaying messages promptly to staff.
  • Maintained workspace organization to boost productivity and workflow efficiency.
  • Ordered medical supplies, managed inventory logs, and restocked exam rooms.

Education

Clinical Medical Assistant -

Cal Regional
Richmond, CA
01.2024

Skills

  • 12 lead EKG administration
  • Vital signs assessment
  • Medication administration
  • Injection techniques (IM, ID, SQ)
  • Ear lavage procedures
  • Instrument wrapping for autoclave
  • Venipuncture skills
  • Capillary puncture techniques
  • Nebulizer treatments
  • Medical terminology proficiency
  • Eye irrigation procedures
  • COVID-19 and rapid strep testing
  • Assistance with office procedures
  • Urinalysis skills
  • CPR certification
  • Team collaboration
  • Problem-solving abilities
  • Bilingual communication
  • Payment processing
  • Front office operations
  • Effective communication
  • Fax management
  • Appointment scheduling expertise
  • Insurance verification

Certification

  • AMCA, Certified Clinical Medical Assistant 2023
  • American Heart Association CPR/BLS|2023

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Medical Assistant

brighter-beginnings
10.2024 - Current

Front Office Receptionist

Brighter-Beginnings family clinic
11.2022 - Current

Clinical Medical Assistant -

Cal Regional

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