Pamela Cardinal

• Coordinated with multidisciplinary teams to address barriers hindering clients'' employment success, resulting in increased retention rates.
• Assisted clients in developing effective resumes and cover letters tailored to specific job openings, increasing interview opportunities.
• Counseled unemployed individuals to determine suitable vocational goals, interests and aptitudes.
• Evaluated the effectiveness of vocational services provided, implementing necessary improvements for optimal client satisfaction.

Facilitated individual sessions.

Assisted clients with identifying challenges and setting goals.

Facilitated weekly AA meetings.

Intervened in crisis situations to provide counseling and support.

• Coordinated individualized discharge plans to manage a safe transition back into the community and home environments.
• Collaborated with outpatient services and supportive housing staff to implement effective aftercare treatment services.
• Served as a key resource for patients and families, providing guidance on post-discharge care options and resources.
• Promoted a patient-centered approach to discharge planning, incorporating individual preferences and needs into the development of tailored care plans.

• Enhanced client outcomes by developing and implementing personalized case management plans.
• Promoted client self-sufficiency with comprehensive assessments, goal setting, and regular progress monitoring.
• Developed strong professional relationships with community partners to enhance service delivery and provide seamless care to clients.
• Ensured continuity of care during crisis situations by coordinating emergency services, assessing risk factors, and creating safety plans for vulnerable clients.
• Supervised Certified Peer Specialists and collaborated with the case managers to ensure a smooth coordination of care.

• Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
• Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
• Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
• Provided individual and group therapy sessions to patients suffering from mental health issues.