Cloreissa Glaze
Toledo,OH
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
11
11
years of professional experience
Work History
Vocational Specialist
Harbor Behavioral Health
2019.10 - Current
- Assists the client in developing employment opportunities as well as the skills to elect, obtain, and maintain employment.
- Promotes resiliency among clients served through identifying options available through employment.
- Provides support, education (i.e., benefits counseling, employment risks and benefits, and job seeking skills) and consultation to clients, families, and/or significant others.
- Provides coaching and mentoring assistance as needed for the purpose of maintaining and retaining employment.
- Carries and utilizes a cell phone for business related communication with supervisor and other staff.
Manager
Zeigler Rehabilitation Homes, Llc
2014.12 - Current
- Develop, implement, and review Person-Centered Plans (PCP) or Individual Service Plans (ISP) for each resident.
- Ensure the 24/7 health, safety, and welfare of residents; manage medical appointments, medication administration/charting, and dietary compliance.
- Recruit, hire, train, schedule, and supervise Direct Support Professionals (DSPs). Conduct performance evaluations and foster a positive team culture.
- Maintain strict compliance with state and federal licensing regulations. Complete required documentation, incident reports, and maintain accurate records using electronic systems (e.g., Therap).
- Handle budgeting, petty cash, household grocery/supply shopping, and maintenance requests to ensure a safe and comfortable home.
- Act as the primary liaison between residents, families, guardians, medical professionals, and external agencies.
- Serve as an on-call resource for emergencies after hours and fill shift gaps as necessary.
Job Coach
Harbor Behavioral Health
2015.11 - 2019.12
- Developed individualized action plans to address client strengths and challenges.
- Developed and maintained relationships with community resources to support job coaching.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
- Collaborated with employers to create meaningful job opportunities for clients.
- Implemented strategies to enhance client motivation and engagement in the job search process.
Education
High School Diploma -
Macomber Whitney Vocational Technical High School
Toledo, OHDiploma - Registered Medical Assistant
Professional Skills Institute
Toledo, OH1996-05
Skills
- Job development
- Vocational rehabilitation
- Career exploration
- Client advocacy
- Individualized support
- Documentation management
Timeline
Vocational Specialist
Harbor Behavioral Health
2019.10 - Current
Job Coach
Harbor Behavioral Health
2015.11 - 2019.12
Manager
Zeigler Rehabilitation Homes, Llc
2014.12 - Current
High School Diploma -
Macomber Whitney Vocational Technical High School
Diploma - Registered Medical Assistant
Professional Skills Institute