Pamela Cenatus
Trenton,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Delivery Station
Learning Ambassador, AMAZON
11.2023 - Current
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Monitored and reported on process performance to verify compliance with established standards.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Associate
AMAZON
09.2021 - 11.2023
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders
- Receive and prepare inventory for deliveries
- View prompts on screens and follow direction for tasks
- Developed and implemented strategies to increase customer satisfaction and engagement.
CERTIFIED NURSING ASSISTANT
IMMUNIZATION, MEDICAL STAFFING, JACOB JAVITZ
01.2021 - 07.2021
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Increased patient satisfaction by delivering efficient and accurate COVID-19 vaccinations in timely manner.
- Adhered to strict safety protocols during vaccine administration, minimizing potential risks for patients.
- Ensured proper vaccine storage and handling, maintaining efficacy of doses administered to patients.
Certified Nursing Assistant
American Senior Communities
07.2020 - 12.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Supported needs of 10+ residents under long-term care.
EXECUTIVE ASSISTANT
IVY TECH COMMUNITY, COLLEGE SCHOOL OF NURSING
11.2019 - 12.2020
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
SALES AND SUPORT SPECIALIST
VICTORIA'S SECRET
06.2017 - 11.2019
- Operate cash register to process cash, check, credit card transaction.
- Guide customer in choosing items that reflected personal style and shape
- Replenish the sales floor throughout the work shift and after closing for effective & efficient sales
- Responsible for tracking and updating local inventory
Education
Bachelor of Science - HUMAN RESOURCES MANAGEMENT
SOUTHERN NEW HAMPSHIRE UNIVERSITY
ManchesterSkills
- GOOGLE SUITE
- MICROSOFT OFFICE
- ADOBE SUITE
- GOOGLE SUITE
- Leadership
- Problem solving
- Teamwork
- Decision-Making
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Time management skills
- Fluent in English, French, Creole
- Advanced planning
- Strategic Planning
- Staff Management
- Staff Training and Development
- Performance Management
- Policy Implementation
- Work Planning and Prioritization
- Scheduling and Coordinating
- Employee Coaching and Mentoring
Timeline
Delivery Station
Learning Ambassador, AMAZON
11.2023 - Current
Associate
AMAZON
09.2021 - 11.2023
CERTIFIED NURSING ASSISTANT
IMMUNIZATION, MEDICAL STAFFING, JACOB JAVITZ
01.2021 - 07.2021
Certified Nursing Assistant
American Senior Communities
07.2020 - 12.2020
EXECUTIVE ASSISTANT
IVY TECH COMMUNITY, COLLEGE SCHOOL OF NURSING
11.2019 - 12.2020
SALES AND SUPORT SPECIALIST
VICTORIA'S SECRET
06.2017 - 11.2019
Bachelor of Science - HUMAN RESOURCES MANAGEMENT
SOUTHERN NEW HAMPSHIRE UNIVERSITY
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