Pamela Chavando
Centerville,Ohio
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 12 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Proven track record of leading teams, designing and implementing training systems, and driving operational excellence. Skilled in team development, leadership, and communication. Highly efficient, organized, and detail-oriented with a strong focus on achieving goals and delivering results.
Overview
7
7
years of professional experience
Work History
Lead Trainer
The Cheesecake Factory
09.2015 - 04.2022
- Oversaw all aspects of training and development for over 150 staff members
- Enhanced overall team performance by conducting regular workshops and seminars on relevant industry topics.
- Conducted hands-on training for large groups in a classroom environment
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
Education
Bachelor of Science - Behavioral Neuropsychology
Wright State University
Dayton Ohio05.2026
Associate of Science - General Education
Sinclair Community College
Dayton, OH05.2021
Skills
- Procedure Development
- Operations Management
- Financial Administration
- Schedule Management
- Project Management
- Policy Implementation
- Complex Problem-Solving
- Verbal and written communication
- Staff Training and Development
Leadership Experience
Known for being the go-to person for both management and staff. Proven ability to communicate effectively and problem-solve quickly and effectively, alleviating burdens for both work groups.
Timeline
Lead Trainer
The Cheesecake Factory
09.2015 - 04.2022
Bachelor of Science - Behavioral Neuropsychology
Wright State University
Associate of Science - General Education
Sinclair Community College
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