Pamela Chesser
Glouster,OH
Summary
Dynamic Transportation Specialist with a proven track record at United Seniors of Athens, excelling in managing schedules and enhancing customer satisfaction. Skilled in load planning and effective communication, I developed contingency plans that minimized operational disruptions, fostering teamwork and collaboration to achieve seamless service delivery.
Seeking to utilize excellent communication, interpersonal, and organization skills to complete tasks. Reliable with a good work ethic n the ability to quickly adapt to new tasks and environments.
Overview
9
9
years of professional experience
Work History
Transportation Specialist
United Seniors of Athens
Athens, OH
12.2024 - Current
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes to customers.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
Van Driver
Athens On Demand Transit
Athens, OH
01.2017 - 09.2024
- Performed daily pre-trip vehicle inspection to ensure safety standards were met.
- Managed time effectively by planning out routes ahead of schedule to meet tight deadlines.
- Safely drove a van to transport goods and people in a timely manner.
Kitchen Staff Member
The Lindley Inn
The Plains, OH
08.2016 - 04.2017
- Managed time efficiently by multitasking between tasks without compromising quality of work.
- Maintained high standards of sanitation , hygiene, and safety protocols in the kitchen environment.
- Displayed effective communication skills when working with other kitchen staff members.
Activities Assistant
The Lindley Inn
The Plains, OH
08.2016 - 04.2017
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Education
Associate of Arts - Health Information Management
Hocking College
Nelsonville06-1995
Skills
- Managing schedules
- Documentation management
- Load planning
- Assisting customers
- Customer Service
- Safe driving practices
- Patience and composure
- Fuel efficiency awareness
Timeline
Transportation Specialist
United Seniors of Athens
12.2024 - Current
Van Driver
Athens On Demand Transit
01.2017 - 09.2024
Kitchen Staff Member
The Lindley Inn
08.2016 - 04.2017
Activities Assistant
The Lindley Inn
08.2016 - 04.2017
Associate of Arts - Health Information Management
Hocking College