Pamela Cobian
Saint Johns
Summary
Results-driven professional with several years of experience focusing on accuracy, positive outcomes, and great team dynamics. Successful at achieving a can-do attitude while maintaining deadlines under pressure.
Overview
9
9
years of professional experience
Work History
Editor/Account Coordinator
Affinity Group
Ventura
01.1999 - 08.2002
- Edited pre-published materials for accuracy, congruency, and database compatibility.
- Performed as the primary point of contact for the SW sales territory.
- Edited weekly newsletter that updates the outside sales force.
- Reviewed financial contracts, listing forms, and ads from clients.
- Trained staff and new hires on editing procedures.
Lead Dental Assistant
Oak Park Family Dentistry
Oak Park
01.1996 - 12.1999
- Provided chairside assistance to dentists during dental procedures.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Maintained accurate documentation of patient visits, treatments rendered, and payments received.
- Performed administrative tasks such as scheduling appointments and managing patient records.
Provider Services Representative
Prudential Dental Maintenace Organization (DMO)
Simi Valley
03.1993 - 11.1996
- Developed relationships with new providers by providing guidance on dental plans and policies.
- Provided customer service to clients regarding their insurance coverage and billing inquiries.
- Analyzed complex issues that arose between the office and the patient.
- Resolved grievances to a satisfactory outcome.
Education
Master of Arts - Business Management, 4.0 GPA
Ashford University
San Diego, CA04-2012
Skills
- Content editing
- Document formatting
- Newsletter production
- Staff training
- Client communication
- Problem solving
- Critical thinking
- Team collaboration
Timeline
Editor/Account Coordinator
Affinity Group
01.1999 - 08.2002
Lead Dental Assistant
Oak Park Family Dentistry
01.1996 - 12.1999
Provider Services Representative
Prudential Dental Maintenace Organization (DMO)
03.1993 - 11.1996
Master of Arts - Business Management, 4.0 GPA
Ashford University
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