Pamela Crosslan
Rapid City
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Bright Star Care Nursing Agency
01.2024 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Med Tech/Resident Care Aide
The Villa
10.2023 - 01.2024
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
Med Tech/ Resident Aide
Bay Ridge Assisted Living
05.2023 - 09.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved resident satisfaction by providing compassionate and attentive care.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Overnight Resident Aide
Samaritas Senior Living
01.2023 - 05.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Improved resident satisfaction by providing compassionate and attentive care.
- Assisted residents with daily living activities, enhancing their overall quality of life.
Med Tech/Resident Care Aide
French Manor Terra
09.2022 - 01.2023
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Followed nutritional plans to prepare optimal meals.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Closely worked and monitored patients suffering from Alzheimer's Disease.
In Home Aide /Front Office Assistant
Interim Home Health
08.2022 - 09.2022
- Served as a reliable liaison between clients, families, and healthcare providers regarding updates on health status or concerns.
- Ensured client safety by monitoring their environment and addressing potential hazards.
- Enabled individuals to maintain their personal dignity by providing respectful and sensitive assistance during intimate tasks such as dressing, grooming, and bathing.
- Assisted clients with mobility challenges, utilizing proper techniques to transfer and ambulate safely.
- Increased efficiency in the home setting by organizing household items and streamlining daily tasks for clients.
- Assisted with transportation arrangements for appointments or outings, ensuring punctuality and accessibility based on each client''s specific needs.
Med Tech /Resident Care Aide
Oakleigh Of Macomb
06.2022 - 08.2022
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Followed nutritional plans to prepare optimal meals.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
In Home Caregiver
Home Instead Senior Care Home
04.2022 - 06.2022
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
House Manager
Farleigh's Senior Home Care
01.2022 - 02.2022
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
Elderly Caregiver
Farleigh's Senior Home Care
08.2021 - 12.2021
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Overnight Stocker and Receiver
Walmart
05.2021 - 08.2021
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
Fast Food Team Member
Burger King
07.2019 - 11.2019
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Cashier
Family Fare Supermarket
02.2019 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Highschool -
Success Virtual Learning Center
05.2022
Skills
- In-Home care
- Meal Preparation
- Personal Hygiene Assistance
- Documentation And Reporting
- Compassionate Caregiving
- Time Management
- Activities of Daily Living
- Emotional Support
- Housekeeping
- First aid and safety
- End of life care
- Client documentation
- Safe Patient Transportation
- Patient Companionship
- Incontinence care
- Behavior redirection
- Diabetes Care
- Fast Learner
- Light Cleaning
- Clear Communication
- Bedside Care
- Ability to Lift
- Personal Care Aide
- Meal Planning and Preparation
- CPR Certification
- Caring Companionship
- Infection Control
- Blood Glucose Monitoring
- Certified in CPR/AED
- Errands
- First Aid Certification
- Client Transportation
- Medication Management
- CPR/AED
- Patient Care
- Vital Signs
- Medication Administration
- Laundry
- Experience Administering Injections
- Alzheimer's care
- Dementia Care
- Memory Care
- Patient monitoring
Certification
- CPR Certification
- First Aid CPR AED
Timeline
Elderly Caregiver
Bright Star Care Nursing Agency
01.2024 - Current
Med Tech/Resident Care Aide
The Villa
10.2023 - 01.2024
Med Tech/ Resident Aide
Bay Ridge Assisted Living
05.2023 - 09.2023
Overnight Resident Aide
Samaritas Senior Living
01.2023 - 05.2023
Med Tech/Resident Care Aide
French Manor Terra
09.2022 - 01.2023
In Home Aide /Front Office Assistant
Interim Home Health
08.2022 - 09.2022
Med Tech /Resident Care Aide
Oakleigh Of Macomb
06.2022 - 08.2022
In Home Caregiver
Home Instead Senior Care Home
04.2022 - 06.2022
House Manager
Farleigh's Senior Home Care
01.2022 - 02.2022
Elderly Caregiver
Farleigh's Senior Home Care
08.2021 - 12.2021
Overnight Stocker and Receiver
Walmart
05.2021 - 08.2021
Fast Food Team Member
Burger King
07.2019 - 11.2019
Cashier
Family Fare Supermarket
02.2019 - 05.2019
Highschool -
Success Virtual Learning Center
- CPR Certification
- First Aid CPR AED
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